Head of Talent Acquisition & Saudization, KSA & Bahrain
MAGRABi Retail
Total des années d'expérience :17 years, 6 Mois
Deliverables/ Contributions:
Handle all talent acquisition functions for the region in alignment with the central standards
Manage People & Culture administration, employee relations and government administration for the market
Serves as a consultant to regional management on human resource-related issues
Acts as a change agent and supports in the implementation of the change management activities and initiatives in the region
The position serves as a consultant to management on human resource-related issues and people issues to provide advice and guidance
To support the effective delivery of a higher performing HR service, ensuring that the high standards within the team are developed and maintained
Provides reports and analytics related to People & Culture operations for the market
Deliverables/ Contributions:
Ensure effective achievement of sales objectives through setting clear individual objectives, managing performance, developing and motivating staff, provision of formal and informal feedback and appraisal - in order to maximize subordinate and departmental performance.
Maintain Magrabi brand image, business model, company standards and compliance within the assigned district to enhance company positioning and customer experience.
Manage the profit and loss factors for his assigned district to control expenses and optimize on sales profits to achieve the district sales target.
Provide recommendations on business development ideas and identify opportunities and threats within the district to support in order to sustain and increase the company achievements.
Share in setting and managing the assigned district budget and ensure compliance and alignment to it to maintain the department spend and maximize profits.
Participate in setting and cascading the department strategic plan and objectives in alignment with the company overall strategy through reporting on the current challenges and opportunities and ensure its proper communication to all district staff.
Lead the development of staff in the assigned section, provide on the job guidance and coaching to ensure the availability of required talent and expertise levels to ensure effective achievement of sectional targets and quality standards.
Ensure effective achievement of objectives through setting clear individual objectives, managing performance, developing and motivating staff, provision of formal and informal feedback and appraisal - in order to maximize subordinate and departmental performance.
Conduct regular analyses and generate reports on the district performance to support in decision making to sustain and increase the district sales growth rates.
Provide support and guidance on issues and challenges that requires high levels of problem solving with internal and external stakeholders, such as but not limited to: escalated complaints, liaison with vendors and high levels of communication with the support offices.
Deliverables/ Contributions:
Formulating sales and marketing plans, implementing strategies for brand promotion.
Developing budgetary provisions and financials required for sales campaigning, buying, selling, pricing and inventory.
Conceiving brand promotion methodologies, organizing and launching events to drive sales.
Training sales team and monitoring performance, calibrating targets according to buyer response.
Recommending, initiating tactical positioning for best brand distribution, development.
Contributions:
Analyzed processes of each production assembly line station; improved system efficiency by eliminating time/effort wastage on duplicated/redundant procedures.
Reset Operations Description Sheet, Element Instructor Sheet; trained operators on updated and verified operators’ productivity/standard.
Implanted Toyota Production System (TPS), philosophy and practices for continuous improvement, applied lean manufacturing practices with ‘Just in Time’ material procurement and production.
Contributions:
Enabled Mobily to become country’s ‘best seller’ of business products like Blackberry, Internet solutions, Push to talk service, and Bulk SMS for more that 8 months during assignment in corporate sales department.
Successfully closed business with new corporate accounts viz. P&G, Mohamed Yousuf Naghi Motors - BMW, Zuhair Fayez Partnership, Saudi Arabian Glass Co. LTD., BUPA, etc, and made critical contributions in servicing such corporate accounts.
Established excellent rapport with new clients, signed them up and ensured best customer Satisfaction
- Conducted training courses in customer services, sales & communication skill, time management
- Administered staff of 50 employees of 5 executives & 45 drivers; improved performance by boosting low morale with addressing/resolving long standing issues.
- Analyzed and restructured annual budgeting and converted operations from losses to profits within a year.