بندر السويد

leading the whole sales and merkeing for ICT in Saudi Arabia related the government sector

- Responsible on the Sales of (IT, Mobility, Fixed and IOT).
- Liaising with corporate contact, build and development relationships.
- Managed team around KSA, overseeing the hiring, training, and professional growth of employees.
- Leading the government Sales, Marketing and Business Development for the healthcare sector in KSA.
- Review and Set the Target.
- Build and monitoring sales pipeline, quarterly and yearly. ( committed and non-committed opportunities)
- Maintain the current business and open new accounts to improve the customer quality.
- Support the marketing team, for the new trend and product in the IT & IOT market.
- Build and implement succession planning to the healthcare, to improve the service, which provide by them.
- Set and measuring the KPIs for Sales to achieve the goals and improve the revenue and service.
- Developed new process for employee evaluation, which resulted in marked performance improvements.
- Working with the presales and bids team to design and lunch the technical projects.
- Supporting the Collection team for the pending payment.
- Monitoring the Revenue Management.
- Drive Project and Delivery team to identifying and qualified the project progress.
- Working with Operation and Support team, to achieve the clients IT goals.
- Arrange for a workshop and training to the clients.

Responsible for Sales, Marketing and Business Development for the Polypropylene (PP), High Density Polyethylene (HDPE) and Low Density Polyethylene (LDPE), in ME/APAC. Propose solution and development of long term plans to meet customer needs, building relations with all suppliers / partners for polymer products,
building demand to improve TASNEE sales and Marketing share in the markets.
Understands and articulates both short and long term customers’ needs, including material requirement, new product introducing and new business opportunities.
Find new opportunities and solve any difficulties which may affect the growth in our business, using the marketing and Sales skills also the relationships with customers, distributors and the major players in the market.
Gather and report market intelligence i.e. industry customer specific unmet needs, market trend, competitors intelligence acts as contact point between customers and TASNEE teams ( product manager, growth leaders and technology) to offer a practical solution to respond to customer needs.
Bench market product development, improve the company's profitability, in parallel with my responsible on the monthly offers and allocation (from the production side and customers’ demands), following the supply chain with the customers and Services Dept.
I am holding the markets of Middle East and Asia. For the ME i works with Jordan, Syria, Lebanon and Iraq clients, and open a new attractive regions, with the addition of the Turkish market, we faced significant challenges however with detailed market studies, and analysis of the market we targeted the discovered opportunities and avoided many threats upon entrance, we sell a targeted volume of 170, 000 MT annually.
China was a challenging market with constant fluctuating but with strong intelligence on competitor strategies and grades and closely monitoring all the ways to satisfying the customer by our services. Through continuous Market research and reports on eastern markets and North Asia, China, That identify the market and the scarcity of demand and on an ongoing basis, with employees in Asian Offices and Saudi Arabia.
In addition I am leading a team in establishing an upcoming office location in Shanghai, China.

Experience in sales activities started in the GCC and Indian subcontinents for direct sales ( PP, HDPE, and LDPE), In dealing with the customers to finalize the offers and delivery as well as payment terms to maintain customer satisfaction, also to increase our netback for the company by studying the market share, benchmark’s and allocation and I building strong relationships with key customers. Acting as the link between the operation/production and the marketing, to set the production plan and issue the sales forecast and plan.

In parallel with my responsibility on the customer complaints, i start work closely with the client’s line to help and advise them in the Technical issues and difficulty during running TASNEE products, providing troubleshooting to support the customers, also work on the customer grades development with R&D and study the competitors’ products and market needs.
I worked for all polymer grades and different line, Blow Molding Line, Film Line (HDPE and LDPE) Thermoforming, Pipe, injection, Caps and Closure Raffia and Fibers lines and the PP compounding, as well as the polymer additives. Additional to my work in the customer services and complaints, I preparing a workshop, customer training and seminars in different regions to improve their knowledge in polymer science and plastic applications. Moreover, I work on many exhibitions design and establish for TASNEE around the world. One of the main goals was to provide a high quality service and products with the low cost, so we were works reduction and builds a strong database; by created some new ideas help the company on this regard. Creating and Improving a Technical Data Sheet and Products brochures. Communicating with global institutes and international Labs. to register/listed/ certified TASNEE products from these Labs. Which help TASNEE to set a strong based in the market also to support the customers and marketing needs.
I

My responsibility as Technical Engineer was on the complaints which raised by the clients, I was the focal person to receive/analyst/submit the complaints from all the customers around the world for both Technical and Logistic, to investigate it and take the necessary action to find the solution and the corrective and preventive action, with the (production/ R&D/ Logistic). Also I was responsible on the compensation committee and the customer satisfactions analyst as well. I got a strong knowledge in the polymers problems from which carry out by the process or by the packaging system or the handling side and on other side, the issues which may happened by the clients side ( production line, additives, parameters or storage conditions).
I have taken a several of courses and training on the downstream line and how to run the product on it and solve the troubleshooting, all these experiences help me to Build a strong data based in the Marketing technical side, process, production and specification of the polymer grades and manufacturing process in the plant from the gas phase till the pellets, based on my experience in the logistic and supply chain problems, during this I have designed and implemented several documents and forms which enhance tracking, analysis and control of data in the Technical Dept.

Training for ten weeks as a chemical engineer