FC IB Team leader
Amazon
Total years of experience :11 years, 2 Months
.Handling operational escalations
.Internal/External Stake holder management
.Support fulfillment center operations and/or customer deliveries
.Team Management: Building and managing a multi-layer team and manage performance
.Set proper expectations, provide clear status communications, and manage relationships
.Work to improve operational aspects and consistently enhance efficiency
.Enhance Engagement with partners to improve business and increase retention
.Drive Amazon goals in network in KSA
.• Drives, improve and assess team efficiency and productivity to meet company targets.
• Leads the activities in scheduling
• Plans critical manning for shift associates.
• Ensures shift associates to adhere to SEHand QFS requirements.
• Monitors and reports performance and confirm adherence to company KPI's.
• Lead continues improvement activities e.g., kaizen event, PDCA and workshops.
• Ensure the production lines running as per the standard parameters for smooth operatio.
• Supported stable production lines by escalating on time.
• Adhered safe system of work and GMP & GHP during operation
• Managed critical manning of operators and contractor
Electrcity technology