Supervisor
Oryx group for Food Services
Total des années d'expérience :7 years, 10 Mois
Has thorough knowledge of the restaurant policies and procedures
Abides to restaurant rules and regulations
Participates in daily briefings, meetings and training sessions
Accommodates the guests with their needs and requests
Reports directly to the Restaurant Manager
Works in close coordination with the team
Taking charge of the restaurant in the absence of the immediate superiors
Emailing reports
Provide all guests with professional service
Supply all guests with their needs and expectations
Food Preparation
• Make sure of the freshness & quality of the food
• Perform wine serving professionally
In charge of maintaining visual appearance based on standard corporate looks.
Attend to customer’s needs/questions
Do immediate actions regarding customer complaints
Maintaining the cleanliness of the work premises
Bartending
Food Serving
Handling customer complaints
Perform daily inventory of the goods & stocks
Monitor daily inventory of the product
Accommodate customer inquiries
Endorse daily sales
Apply the Nando’s Service Experience at all times
Make sure the restaurant is ready for trade at all times
Use every opportunity to upsell
Listen to customers and always be respectful of their requests
Receive payment by cash, check, credit cards, vouchers or automatic debits
Calculate total payments received during a time period, and reconcile this with total sales
Compute and record totals of transaction
Find prospective clients
Introduce to clients the securities and protection they would receive
Explain to clients how they would contribute in order to have their own life insurance plan
Update the clients regarding their insurance plans
Monitor payments (annual, semi-annual, quarterly
Introduce the detailed information regarding the products
Recieve monthly payments from the customer
Endorse daily sales to the store cashier
Perform daily & monthly inventory
Maintain tidiness of the store
Food preparation
Beginning & ending inventory of the shift
Cashiering
• See to it that the cash on hand balances with the sales on cash
register tape.
Perform suggestive selling to increase the sales
courses: Secondary Pulong Buhangin High School