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baqer almurohin, clinic support assistant

baqer almurohin

clinic support assistant·DaVita

Saudi Arabia

Bachelor's degree, Hospitality Administration

Work experience

Total years of experience: 6 years, 0 months

clinic support assistant

July 2020 - Present

DaVita

Qatif, Saudi Arabia

July 2020 - Present

Company industry:
Medical Clinic
Job role:
Management

Front Office Agent

October 2025 - January 2026

W Hotel

Kuala Lumpur, Malaysia

October 2025 - January 2026

• Delivered personalized check-in/check-out experiences aligned with luxury standards
• Utilized Opera PMS & GEMS to anticipate guest needs and enhance satisfaction
• Managed VIP requests and resolved guest concerns efficiently

Company industry:
Hospitality & Accomodation

Server & Bartender

January 2024 - January 2024

Concorde Hotel

Kuala Lumpur, Malaysia

January 2024 - January 2024

• Provided high-quality à la carte and banquet service
• Increased revenue through effective upselling and guest engagement

Company industry:
Hospitality & Accomodation

Acting Front Office Duty Manager

January 2022 - December 2022

Dana Beach Resort,

Khobar, Saudi Arabia

January 2022 - December 2022

• Supervised front office operations, staff scheduling, and daily performance
• Handled complaints and ensured seamless guest experiences

Company industry:
Hospitality & Accomodation

Guest Service Officer

January 2021 - January 2022

Dana Beach Resort,

Khobar, Saudi Arabia

January 2021 - January 2022

• Managed reservations, check-in/check-out, and guest inquiries
• Maintained positive guest relations and service standards

Company industry:
Hospitality & Accomodation

Education

UCSI University

January 2026

January 2026

Bachelor's degree, Hospitality Administration

Malaysia

Sinclair college

May 2020

May 2020

Diploma, Tourism And Hospitality Management

United States

Sinclair Community College

January 2020

January 2020

Diploma, ادارة الضيافة

United States

Skills

Hotel Management

Expert

Event Management

Expert

teamwork

Expert

customer service

Intermediate

Microsoft office

Expert

EMPLOYEE SATISFACTION

Intermediate

DETAIL ORIENTED

Intermediate

FRONT END SOFTWARE ENGINEERING

Intermediate

GUEST RELATIONS

Intermediate

MANAGEMENT

Intermediate

OFFICE PROCEDURES

Intermediate

OPERATIONS

Intermediate

SCHEDULING

Intermediate

SERVICE RECOVERY

Intermediate

UPSELLING

Intermediate

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Front Desk Excellence
Hospitality Experience Program