General manager Information Technology
Kuwait International Bank
Total years of experience :23 years, 5 Months
Head of IT department
Value Proposition: Developed innovative, fact-based and achievable Information Technology (IT) strategies and operating models to
enable business growth. Contributed in SAP ERP movement to cloud; managed Employee self-service portal project. IT systems integration
in EQUATE new plant in (Houston); shifted from Skype for business to Cisco Webex; migration of SharePoint on Premise to SharePoint
cloud and deployed Microsoft Teams (collaboration tool)
Key Deliverables
Enterprise Solutions Group Leader
Planning IT strategies and implementation plans designed for maximum return at lowest possible cost. Directing daily operations,
analyzing workflow, establishing priorities, developing standards & setting deadlines. Maintaining up to date registers/logs (e.g. Risk
Register & Issue Log) and strategies (e.g. Data Migration, Testing, & Training) accessible on the portal
Providing both Strategic and Tactical support to the concerned department
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Supervising the Enterprise digital solutions; SAP ERP, Office 365, In-house apps developments; working closely with the Planning
group to set Corporate Strategies and budgets. Controlling and managing the groups budget (10 million dollars annually). Building
strategic alignments with business functions
Successfully piloting the organization's Enterprise Applications team (22 members) by covering: SAP ERP. Office 365. Cloud solutions.
Desktop applications. Identifying the needs of skills improvements and conducted training programmes and conferences for
stakeholders to tackle implementation issues
Mentoring and training members to enable them to perform effectively. Creating and sustaining environment that fosters
development opportunities and motivates high performance amongst team members
Head of IT Infrastructure
Dexterously piloted the group that covers IT operation such as; IT Platform, Network and telephony, Data center; involved in the IT
Budget planning, budget control and savings plan; managed groups performance management and evaluation
Sponsored the new EQUATE Ahmadi headquarter Project (complete IT infrastructure design)
Actively involved in the IT manpower planning; participated in the IT department restructuring and piloted the IT Operations
Outsourcing Project; directed the project of office 365 implementation
Designed and executed IT strategy. Manage all related contracts and vendor relationship; HP, MS, SAP and IBM
Involved in IT integration in two plants in Canada USA under construction plant Dubai, HK, Houston, Singapore and China sales offices
IT network optimization project and directed the IT Strategic outsourcing project. Established the foundation of IT PMO.
Successfully lead the IT Due Diligence exercise representing IT; served as IT infrastructure Leader for the integration project, end to
end connectivity and Datacenter establishment
ERP Solutions Group Head
Dexterously assisted in setting the Group objectives and progress; developed the application strategy
Defined and set up the Mobile strategy. Prepared, monitored and managed the group cost & budget; successfully managed the
related applications contracts. Aligned and coordinated with the business departments to set up the yearly implementation planning.
Steered team member in EQUATE Innovation program which helped in changing the culture in the organization
Identified and planned new technologies and link it to IT strategy; piloted IT Programs such as; Office 365, SAP ERP Road Map,
Mobility and business intelligence. Managed the Mobility project, bring your own device (BYOD) and deploy Air Watch as the MDM
tool, connect to SAP and develop in house application to connect to iPad and iPhone
Acted as project Committee member, SAP MII project implementation (Manufacturing integration and intelligence). Involved in the
innovation Program steering committee member.
IT ERP Technical Advisor
Provided support and advised in all SAP ERP related modules to the IT technical consultants; maintained business Liaison with IT
Department; successfully set targets and strategies with the team members
Mentored new hired employees; set training plans and development plans with the assistant of human resources (2009). Steered
committee; served as project Manager of implementing the SAP Business objects
Acted as Project Manager of SAP Self Service portal implementation
SAP Consultant
Shouldered with the overall accountability of maintaining all material management SAP models (Purchasing, inventory management
and Invoice verification), and Plant Maintenance (Planning and scheduling); supervising development of all SAP (System Application
Product) systems (customizing, enhancing, support etc).
Piloted teams during projects related to material, Plant Maintenance, and worked closely with other modules; reviewed work
processes, functions, business integration with several departments along with business analysis and GAP findings
Served as member of the IT Cost and Budget Control Team (responsible for controlling and monitoring the IT departmental budget);
Project coordinator during the implementation of SAP Enterprise Portal (Preparation Blue prints - Realization Go Live); looked after
the implementation of the Purchase requisition release strategy in SAP
Acted as member of the core team, responsible of the assurance of the ongoing plan for the upgrade from (planning - testing 0 and
realization); SAP Special Interest Group (SIG) which is part of SAP user Group Arabia (Sugar)
Functioned as part of SMAC (System mapping and configuration) Team that implement the new joint venture companies in EQUATE:
Contract mapping - preparation business blue print realization implementation go live and support
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