Bart Smets

Established the commercialization of the solutions on a European scale with as limited as possible resources by establishing commercial capabilities in several countries strongly driven by commission based sales. The commercial pipeline is filled with over 6Mio€ worth of opportunities in less than six months. Established the sales agencies for UK, The Netherlands, Belgium, Germany, Spain and Portugal with independent representatives.
Reviewed and optimized the overall company strategy and go-to-market approach with board approval.
Created market visibility for the organization and its solutions.
Integrated solutions of several software manufacturers for the integration of their solutions into our technology stack and established strategic partnerships.
Drove the commercial pipeline with a snowball effect by constructing partnerships with several integrators and resellers.
Constructed the roadmap for future development and enhancements to the solutions developed internally, and integration of new external solutions.

This is the management company from which my services are invoiced to my customers, and potential investments and participations are managed.

Take responsibility for the full

Return the operations to a profitable state by building the Services Strategy, and restructure the operations in Italy and Spain.

Realizations:
Drove the profitability by
Building the Services strategy.
Replacing management where needed, implementing controls and implementing the new strategy as defined.
Establishing the new commercial capabilities and channels and exceeding targets.

Leading the IT services organization across the geography of 64 countries for Europe, Eurasia and Middle East.
This includes :
The IT Operations Management teams, IT Project Teams and the Master Plan Project Managers for all Technology, Infrastructure and IT Services.
Management of all IT 3rd parties and outsourcing engagements.
The accountability and management of the operating and capital budget.

of the organization, my responsibility is to lead to organization with all aspects of the total profitability, profitable growth and expansion of the organization.
This covers all dimensions internal as well as the external strategic roles at our clients.

Realizations:
Some examples and references include:
Sold the commercial and consultancy portfolio to Econocom, with engagement to stay on board during minimal 3 years.
Built out Briljant Cleaning, and sold to Partena after reaching minimal critical size.
Solidpharma: Managing all ICT aspects of this organization as CIO
Beverage Partners Worldwide: The analysis of the full business model, and building the IT strategy to drive the profitable growth and expansion of the global organization, followed by the implementation of the resulting strategy, including establishing the It Governance committee, the program management of all resulting IT programs, negotiation of outsourcing contracts and establishing full vendor alignment.
: Build the ICT security strategy and manage ethical hacking services performed by external providers to build a security roadmap and manage the implementation of security and regulatory compliance.
: implement the PMO structure to ensure ongoing project alignment of all initiatives in the organization, and establish the business governance.
Gartner: Outsourcing contract validations, optimizations and negotiation of major outsourcing agreements for several Gartner clients.
: Business development to establish the structure and organizational capability to handle large outsourcing agreements.
: Review and optimise the go to market strategy for all Services, and optimize the Sales structure and approach.
: Provide capability for Due Diligence Management, bid management and Transition Management.
: Drive the complete re-organization of an international IT Company.
: Define and Drive the commercial strategy and challenge the account management team in the commercial approach for a large international account.
: Define the IT Strategy, Sourcing Strategy and coach the customer internal team in managing outsourcing contract negotiations.
: Review and optimization of all outsourcing contracts, and renegotiation with several suppliers.
: Define business performance metrics and overall strategic company dashboard. Define required supporting tools, negotiate contracts with vendors and establish automated business dashboard.

Leading a team of international project managers and subject matter experts.
The team handles all operational escalations, and international projects in the area’s of:
IT Security,
Local and Wide Area Networks
Data centers and application hosting infrastructure including storage & backup.
Disaster recovery and business continuity,
Global Desktop environment,
Voice and video infrastructure
Establishing the focus across the team on business alignment and prioritization, measurable Value and flawless execution are essential to achieve business and IT Alignment.
Realizations:
Reduced the capital investment for projects by 3MM€ per year through project optimization and alignment of priorities.
Established vision and Infrastructure roadmap as framework for the organization.
Managed the execution of the full IT project agenda and business plan.

Responsible for the management of all (22) transition projects in the Pan European Outsourcing Agreement (Total spending of the transition project was 5MM$ operating and 2, 7MM$ capital investments).
As a core member of the program management office, I am responsible to guide the internal

Establish and manage a Field Force Automation support organization for all Coca-Cola bottlers in Greater Europe (Now called Europe, Eurasia and Middle East).
Collecting bottler requirements, building business plans and manage the solution development organisations in Atlanta (US) and Vienna.
Implement solutions across 11 countries to approximately 7000 users and managed and trained bottler staff during the implementations.
Optimized investment spend on the projects by 8 MM€ on behalf of the bottlers by performing the negotiations and procurement of hardware, software and services.
Realizations:
Established the organization with the alignment with the development centers in Vienna and Atlanta.
Established geographic regional support center capability to support the mobile computing solutions.
Negotiated and established service level agreements with internal stakeholders and with external vendors, and implemented these.
Provided strategic leadership by interfacing with “Field Force Automation” and “Wireless Data communication” Vendors throughout the geographical area.
Deployed solutions across 29 countries, and integrated the support model for these solutions across the organizations.

Specialized in:
Automatic Identification
Manufacturing, logistics and distribution process enhancement and automation
Wireless Data communication