Sales Manager
Abu Dhabi Islamic Bank, Diamond
Total years of experience :15 years, 7 Months
Formulating and implementing strategic long-term plan, and budgets of the Premium Department in
collaboration with Consumer & HR Head, after analyzing competitors and predicting future market trends.
Leading a large team of Supervisors and Relationship Managers across Dubai and North Region, coaching
them to accomplish the acquisition targets for Premier Covered Card, and bank retail products.
Manage and build a solid relation with Existing HNW and key contact client in Government companies,
Multinational & Fortune 500 (Bank portfolio approx. 1, 3 Million Clients).
Direct Teams to acquire Bulk deals with Government, Semi Government and other potential companies, and
propose for listing of new companies for enhancing the business performance.
Arrange Kiosk and marketing activities, special campaign & exclusive offers to companies.
Ensures that MIS, YTD, DSR & all reports of the Teams are prepared timely and accurately.
Performs personnel actions including performance appraisals, disciplinary actions, and interviewing candidates
for
Approved Member of Investment and Asset Management Committee and Remuneration Committee.
Heavily focused on prospecting new HNW individuals and corporate. Interviewed and recommend them full
range of Wealth Management products.
Managed existing client portfolios and provided them with ongoing advisory on structured financing, real estate
investment planning, and investment management to help them grow their assets, increase their wallet shares,
and maximize their revenues.
Strategy development and deployment for areas such as corporate banking, retail banking, credit cards, wealth
management, treasury, product development, Channel improvements, Credit, Risk and process improvement.
closely with the Stockholders, provided global leadership and direction and Identified new investment
opportunities, participated in new business pitches and assisted in drafting new business proposals
Implemented firm policies around DIFC portal, recruiting, staffing, training and account management that
result in top-notch client service as well as a positive work environment that fosters a pattern of long-term staff
retention.
Developed relationships with third-parties, vendors or contractors that represent a variety of fields
(compliance, law firm, media, policy, design, Web, etc.) and Signed documents and made commitments for
which the company is legally liable.
Develop relationships with other firms that are like-minded and suitable for/open to partnering with Adaa on
projects when appropriate
Ensured that all projects are delivered on-time, within scope and achieved the overall success that was
budgeted for, planned for, and aimed to accomplish.
Represented the organization at conferences, events, meetings, and
Planned digital marketing campaigns, including web, SEO, email, social media and display advertising to
Maintain Adaa’s presence across all digital channels.
Supervised the performance of Head Teller & Tellers, Branch Service Representatives (CSR), Retail/Corporate
and Trade Finance Department and ensured optimum productivity and high-quality service in order to provide
a range of general banking services to customers.
Responsible for Cash and Security Documents of the vault and ensuring that the optimum cash balance is
maintained at all times. Reviewed cash balances and limits to ensure risks are minimized.
Daily reviewed of entries in and out of Suspense, Rejection items, Account Receivables, Account Payable.
Reviewed Branch balances to ensure that it corresponds with the subsidiaries and account of suspense nature
such as, Suspense, Rejection items, Account Receivables, Account Payables.
Develop, train and motivate all staff members sharing specialist expertise and demonstrating leadership
ensuring that they are fully aware of the Bank’s products, procedures.
Successfully increased the number of companies that sign domiciliation contract with the bank where the sales
team can sell all type of loans.
Managed a team of Credit Officers, to agree and measure annual targets, provided professional advice, guidance,
training & motivation to enhance their potential & capabilities to hold higher responsibilities, and conducted
their performance reviews.
Maintained & managed an assigned portfolio with existing commercial/corporate clients to retain & grow their
banking relationships in a profitable manner and in line with assigned business growth targets.
Prepared credit proposals with SWOT Analysis covering all significant factors (Strengths & Risks) for review
and recommendation.
Followed up early stage of unpaid loans (Car, Personal, Housing, credit cards & consumer loans) while
following up the daily irregular accounts and decided the suitable regularization process.
Ensured timely & accurate review of Account Opening Applications in line with the Bank KYC & AML policies
& procedures and adhered to Central Bank’s rules, regulations guidelines.
Supervised and ensure full KYC details and Due Diligence requirements for all applications.
Reported suspicious cases (STR) to Branch Manager with his approval to Central Bank.
Verified Incoming and Outgoing transfers, dealing with swift between banks on daily basis. Kept record of all
bank's bills, monitored and accomplished the monthly Reconciliation movement with Central Bank.
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