administrative assistant
Kuwait National Cinema Company
Total des années d'expérience :4 years, 9 Mois
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Answer Customer Questions Customer service. Provide General Customer Support. Update Customer
Records. Assist the Sales Team. Communication skills - a customer service officer's main skill lies in their
ability communicate well with customers from different backgrounds. They can quickly change their
approach to the interaction based on the customer's experiences and situations Customer service - the most
successful customer service officers already have experience in the field. However, those with no formal
experience should still be skilled at helping people efficiently Conflict management - customers often only
call a company if they're frustrated or experiencing a problem with a product or service, so customer service
officers are skilled at de-escalation and conflict management Record management - customer service
officers are skilled at managing customer records, which includes remembering the details of the interaction
Increased data accuracy by diligently inputting and verifying information from various sources.Enhanced team productivity by efficiently organizing and prioritizing tasks for timely completion.Streamlined processes by implementing effective data entry techniques and tools, reducing errors and increasing efficiency.Reduced turnaround time for projects with accurate and timely data entry, contributing to overall company success. Supported business growth by maintaining up-to-date databases, enabling informed decision making.Ensured data security through adherence to strict confidentiality policies and procedures.Collaborated with cross-functional teams, providing accurate data for reports, analyses, and presentations Assisted in training new hires on data entry best practices, contributing to a more efficient workforce.