Social Media Marketing Specialist
Ecco Outsourcing
Total years of experience :5 years, 9 Months
1.Build and execute social media strategy through competitive research, platform determination, bench-marking, messaging and audience identification.
2.Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action.
3.Set up and optimize company pages within each platform to increase the visibility of company’s social content.
4.Moderate all user-generated content in line with the moderation policy for each community.
5.Create editorial calendars and syndication schedules.
6.Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.
7.Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.
1.Build and execute social media strategy through competitive research, platform determination, bench-marking, messaging and audience identification.
2.Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action.
3.Set up and optimize company pages within each platform to increase the visibility of company’s social content.
4.Moderate all user-generated content in line with the moderation policy for each community.
5.Create editorial calendars and syndication schedules.
6.Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.
7.Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.
1.Build and execute social media strategy through competitive research, platform determination, bench-marking, messaging and audience identification.
2.Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action.
3.Set up and optimize company pages within each platform to increase the visibility of company’s social content.
4.Moderate all user-generated content in line with the moderation policy for each community.
5.Create editorial calendars and syndication schedules.
6.Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.
7.Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.
Over staffing or under staffing at any level, even for short periods, should be avoided because such conditions can cut into an institution's profitability, reduce its overall productivity, frustrate its employees, and antagonize its clients and customers. Aspects of a comprehensive WFM program, which operates within the broader framework of human resource management (HRM), include:
1. Time and attendance tracking
2. Employee scheduling
3. Demand prediction
4. Payroll administration
5. Benefits administration
6. Talent management
7. Training programs and assignments
8. Performance monitoring
9. Vacation and leave planning
10. Career planning
11. Crisis preparedness
1. Handle Egyptian Customers inquires and complaints.
2. Log customer details on the CRM.
3. Provide customer with accurate information and right solutions.
4. Advice of bill totals, bills break-down, rate plans, available deals and mobile phones and create pay plan to customers according to their needs and ability.
5. Performs other duties as assigned by management.
