IT Assistant Manager
Deloitte & Touche
Total years of experience :14 years, 1 Months
* Recruited as an IT assistant manager
* Responsible for technical support, network administration, and system administration service for the entire office
::Acts as the IT Department Information Security Officer, performing risk assessments, compliance testing and implementing security tools and processes for all systems
::Measures and reports on the performance of all systems
• Recruited as a Technology Associate
• Promoted to Senior Technology Associate in fiscal year 2011
• Promoted to Head of IT Department in fiscal year 2012
• Responsible for technical support, network administration, and system administration service for
the entire Amman office
•Ensuring technical staff at other offices remain competent
• Supervisor for technical support, network administration, and system administration service for
Iraq office, Libya office and Ramallah office
•Manages the activities of multiple IT support teams & establishes and oversees the priority of work for the assigned officers and operations based on customer requirements
•Acts as the IT Department Information Security Officer, performing risk assessments, compliance testing and implementing security tools and processes for all systems
•Measures and reports on the performance of all systems
• Achieved external technology sales for the firm
• Delivered technology and system implementation services to external clients and assisting customers with test installations of our products
• Took full responsibility of training and integrating a new associate into the firm before leaving the
organization