Technical Engineer
Hawsabah of IT
مجموع سنوات الخبرة :3 years, 1 أشهر
In Datacenter Infrastructure, Networking, Security Monitoring (Access Control & CCTV), and Low
Current Systems.
• Designing and implementing new network solutions and/or improving the efficiency of
current networks.
• Installing, configuring, and supporting network equipment including routers, switches,
WAN accelerators, Access Points, DNS and DHCP.
• Research and identify solutions to software and hardware issues.
• Diagnose and troubleshoot technical issues, network configuration.
• Ask customers targeted questions to quickly understand the root of the problem.
• Support the customer to reach the most secure solution.
• Support Sales activity to meet customer requirements.
• Ensure all issues are properly logged.
• Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
• Document technical knowledge in the form of notes and manuals.
• Installation, configuration and implementing for the VoIP and AV solution.
PROJECTS - Technical Engineer | Hawsabah for IT Co.
SAR AV project / Aug 2023 - Dec 2023
• Project Engineer.
• Implementation passive work and cabling for the room.
• AV System Designing and planning for the room.
• Installation and configuration for LCD video wall.
• Installation and configuration Video processor.
• Installation and configuration for Bosch amplifier.
• Implementation, Installation and configuration of the Poly conference system.
Kidana AV project / 2023
• Data, AP, and CCTV AutoCAD Drawing
• Configuration for LCD video wall.
• Configuration of a Video processor.
• Configuration for Bosch amplifier.
Basem Asaad - Resume Page 2 of 3
Riyadh AV project / 2023
• Implementation passive work and cabling video and audio.
• Installation and configuration for LED video wall.
• Installation and configuration of a video processor.
• Installation and configuration Xilica DSP.
NCEC project / 2022 - 2023
• Implementing, deploying, and troubleshooting Cisco Switching and Routing solutions.
• Implementing, deploying, and troubleshooting CCTV system.
• Installation and Configuration Hanwha cameras.
• Configuration Hanwha SSM software.
• Installation and configuration ZKTeco Access Control systems.
Tech-Live CCTV project / 2022
• HP Core switch configuration.
Alnahdi CCTV project / 2022
• Installation and configuration CCTV console PC (Linux based OS).
• PC Port configuration.
In Datacenter infrastructure & Power Protective Full Solution UPS Uninterruptible Power Supply,
CBS Central Battery System, Battery etc.
• Establishes new accounts and services accounts by identifying potential customers and
planning and organizing sales call schedule.
• Provides product, service, or equipment technical and engineering information by
answering questions and requests.
• Help customers draw up requirements and select the correct products and services.
• Handle the customer inquiries related to the power solution field, representing the
technical aspects of how the product solves specific customer problems.
• Selecting equipment, calculating battery backup time for UPS & CBS, and providing
solutions to problems related to power interruption and protecting the critical loads.
• Assist with technical questions or concerns during the sales process and frequently
participate in the initial portion of the project specification process.
• Preparing quotation, and material-technical submittal.
PROJECTS - Electrical Sales Engineer | Forat Electronic System Co.
TBC Schools projects (UPS) / 2021
Four Point Hotel by Sheraton project (UPS+CBS) / 2022
GAB - General Auditing Bureau-II project (UPS) / 2021
Samhan Hotel project (UPS) / 2022
Solitaire Mall project (CBS) / 2021 - 2022
KAVD project (UPS) / 2022
Riyadh, Saudi Arabia PROFESSIONAL PROFILE Passionateelectricalengineer willing to work in a good environment to participate in the growth of my company & interest in IoT and ArtificialIntelligence. EDUCATION IslamicUniversityofMadinah-Bachelor of Science-ABET-accredited Degree in Electrical Engineer.