Head of Procurement
National Commercial Bank - Alahli NCB
مجموع سنوات الخبرة :18 years, 5 أشهر
Head, Project Management Office
• Manage Commercials and contracts
• Prepare, analyze and report enterprise wide report to the senior
• management(Planned Vs Actual for Project Cost, Schedule, Budget, Revenue, Profitability Report, and Milestone Progress)
• Ensure all projects adhere to the company’s base lined Quality Governance process guidelines.
• Empowering tools for project management.
• Appropriate alignment of projects to business needs.
• Most effective execution of projects.
Manage Treasury Systems Development and make sure all treasury systems business requirement delivered on time and on the company agreed quality level.
Business Banking Systems Development Manager:
• Manage and operate Treasury, ATM Reconciliation, Scorecard, Document Mismanagement and operational risk systems.
• Handle communication with vendors
• Deliver software development projects
• Deliver business needs and achieve customer satisfaction.
2011-Current
• The National Commercial bank (Jeddah, SA)
Application Technical Services Manager: • Leading three teams of technical engineers focused on remote branch application technical support and Treasury technical support and risk management.
• Deployed Branch email enhancement initiative which increases email services by 60% to branch users.
• Deployed Branch model project which increase branch services performance and reduce MTTR.
• Managing Tier II support services for 318 sites in 27 cities including head office, IT center, DR site, call center & business centers
• Maintain high percentage of Business/IT agreed SLA%
2009-2011
• The National Commercial bank (Jeddah, SA)
Network Planner & Administrator - IT Project Manager: • Project manager of Building Cisco Voice system in major of NCB sites
• Managing Project of replacing NCB SD Contact Center to Cisco solutions.
• Support Network operation incidents for the Call Center and IVR
• Project participation in "NCB Network Convergence to MPLS IPVPN".
• Upgrade LAN infrastructure for NCB Head Office.
• Trained technical engineers for the basic configuration of the Nortel communication servers.
2006-2009
• King Abdulaziz University (Jeddah, SA) Executive Master of Business Administration (EMBA) with GPA of 4.7 on a 5.00 scale 2010
• King Fahd University of Petroleum and Minerals KFUPM (Dhahran, SA) Bachelor Degree of Computer Engineering from King Fahd University of Petroleum and Minerals (KFUPM) with GPA of 3.2 on a 4.00 scale 2006