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Bashaier Dawood, Customer Service Manager

Bashaier Dawood

Customer Service Manager·DaleelStore

Saudi Arabia

Bachelor's degree, Management information system

Work experience

Total years of experience: 5 years, 8 months

Customer Service Manager

November 2022 - November 2025

DaleelStore

Riyadh, Saudi Arabia Hybrid

November 2022 - November 2025

Company industry:
Entertainment

Customer Service Representative

April 2020 - October 2022

Primera

Jeddah, Saudi Arabia Hybrid

April 2020 - October 2022

Company industry:
Entertainment

Education

King Abdulaziz University

January 2018

January 2018

Bachelor's degree, Management information system

Saudi Arabia

Skills

Leadership

Expert

Operational Process Optimization

Intermediate

operation escalation

Expert

Program & Project Coordination

Expert

Business Process Improvement

Intermediate

B2B eCommerce

Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Data Analysis Using POWER BI
almasaar
Apr 2026
TABLEAU
almasaar
Mar 2026
GOOGLE LOOKER STUDIO
almasaar
Data Analysis Using Excel
almasaar
Mar 2026

Hobbies and interests

Reading
Creative Writing
storyteller