customers relation managment
dubai health authority
مجموع سنوات الخبرة :14 years, 3 أشهر
Handling medical license approval for Dubai hospitals and health clinic
Dealing directly with medical fitness application for visa
Responding to all emergency cases and doctor licenses
Handling all emergency cases for water and electricity services .
Monitoring deadline for solving all complaints.
Providing full financial details for customer regarding to bills and statements
Ticketing Customer Service Agent.
Providing full help for customer to process their booking through web or systems
Modifying tickets and handling all enquiries about tickets and airports
Working under pressure as it require quick update
Great experience about airports and travelling and immigration issues
Blackberry, IPhone and landline services )
Handling all public relation tasks in the company and provide a several solutions for business problems and obstacles
Resolves customer complaints and problems, escalates issuesto appropriate persons/teams whenever needed
Effectively interprets the needs of the customers, maintainsand enhances standards of quality for the service offered
Builds a customer relationship/partnership, which adds value given situation.
High knowledge of mobile systems andAvaya and blackberry
accounting and managerial transactions and missions