Bashar Younes

Oversee all aspects of Human Resources Department of the company including but not limited to rolling out new
HR initiatives, Recruitment, Compensation & Benefits, Employee Relations, Recognition & Training, etc.
• Advisor to Management team, hereunder supporting Onyxes visions, strategies and executions with the HR
perspective.
• Translate and implement Onyxes’ vision & Budget into Local Strategy with clear targets and goals.
• Support how and with whom Onyxes develop strategic relationships with important stakeholders in the market.
• Identify improvement, needs and development in the organization.
• Identify and implement HR objectives and strategies for smooth HR processes
• Establish policies that promotes company culture and vision.
• Initiate/attend/lead/create/conduct professional training and internal/external workshops for competency
growth internally/externally.
Motivate and advise HR team members by clarifying roles and providing helpful feedback.
• Prioritize and make decisions with both business and employees in focus.
• Protecting employee interests and the company in accordance with Human Resources policies as well as
applicable governmental laws and regulations.
• Develop performance management program that enhance the operations and develop the team skills up to the
required level.
• Develop Salary scale & Grading Matrix in line with the company budget and local market research.
• Implement internal audit processes to analyses gap and areas of development.
• Develop and implement annual training calendar which led to recognize the company as one of the top IT
managed services leaders in Iraq.
• Develop advanced Sales team that expanded the company business next to the Managed Service contract.
• Managing a cutting cost program as well as assuring highest quality level is maintained.
• Establish Internship program to build a future Pre-Sales Team that meet the company requirement.
• Participate in the development of other departments such as Supply Chain, Sales & marketing, Pre-Sales.

all areas of HR, including but not limited to compliance, employee relations, performance management, recruiting, benefits, and training and development.
•Regular monitoring of the hotel security standard including the security and safey of our valuable employees for the nature of living in Baghdad.
•Implement a system of regular feedback between managers and employees.
•Develop and implement HR strategies aligned with business objectives.
•Activate a coaching environment and support the development of leaders and employees in a high-performance environment.
•Partner with leadership to implement and navigate best practices in change management.
•Work with leadership on building strong culture programs that reflect company values, including a regular employee engagement survey.
•Provide insight and recommendations on HR initiatives that can be leveraged to strengthen business results, leadership/development programs, workforce development training.
•Implement and oversee the recruitment process organization-wide, ensuring managers are thoroughly trained on best practices and job descriptions are updated for all positions.
•Establish and maintain appropriate systems for identifying, planning, delivering, and measuring training and development, including managing the budget.
•Leading the expat recruitment program which needs extra efforts to guarantee the safety and security of all expatiate in Iraq.




Life Support Team | Erbil, Iraq - Feb 2014 Jan 2016
Chief Operating Officer

•General responsibilities:
•Setting the Company’s strategic direction.
•Achievement of the Company’s corporate objectives including compliance with AHA standards and the delivery of national targets and core standards.
•Delivering high quality and safe care to patients.
•Promoting a high-performance culture.
•Promoting and living the values of the Company and fostering a culture which enables and motivates staff to deliver outstanding care to our patients and customers.
•Maintaining the financial strength of the Company.
•Open new channels of business opportunities.
•Lead the business development of the company by setting up international standards that attract the international companies to contract the company.
•Convert the company from paperwork into ERP system which maintain the patient’s privacy.

Review, Plan and Implement a companywide exemplary Human Resources strategy.
• Manages Human Resources operations by recruiting, selecting, training and coaching staff.
• owns the entire recruitment process and recruitment team with responsibility in driving a robust hiring process
that provides exceptional talent to the factory.
• Develop, administer, and present employee climate survey, new hire survey, and exit interview assessments
• Developing better workflow, communication and business processes across the business.
• Consults and responds to employee complaints in a professional manner, and assists with conducting preliminary
investigations as needed.
• Manages all immigration requirements as required by law to ensure that all Expatriates and the Company remain
fully compliant.
• Initiates, develops and implements various HR related programs including future projects such as HRIS
implementation.
• Develops the organization strategies by identifying and researching human resources issues; contributing
information, analysis, and recommendations to organization strategic thinking and direction; establishing human
resources objectives in line with organizational objectives.
• Implements human resources strategies by establishing department accountabilities, including talent acquisition,
staffing, employment processing, compensation through implementing new wages structure through market
research and competitors, health and welfare benefits, training and development, records management, succession planning, coaching, employee relations and retention, and labour relations. developing policies,
procedures, methods, and guidelines; communicating and enforcing organization values.
• Managing HR Budget & Forecasting on an annual basis, monitoring other departments budget and expenses
through setting up tough hardly achievable KPI’s.

and hire all employees inclusive of all executive level positions.
•Ensure all positions hold up to date Job Descriptions compiled by the relevant Department Head.
•Maintain a fully functioning Human Resources Department, including employment, screening, referrals, personnel record keeping, compensation and benefits, work permits and visa processing and as per the Human Resources Performance Standards
•Encourage a good standard of employee conduct and behaviour and coordinate disciplinary and grievance procedure when necessary.
•Coordinate, control and inspect employee housing, ensuring it is of the highest possible standard of cleanliness, maintenance and comfort.
•Liaise with the Food & Beverage Manager with regards to the Employee Outlet, particularly on the quality, variety and nutritious value of the food served.
•Maintain close contact with all Department Heads through departmental visits, serving as an advisor and internal consultant on employee relations issues.
•Coordinate and encourage sports and social activities on a regular basis.
•Ensure the daily update of the Insight Rotana, ensure a high level of communication flow throughout the department and maintain lively and interesting employee notice boards.
•Liaise with other Human Resources Managers maintaining strong information links for better decision making.
•Ensure Annual Performance Reviews are carried out for every employee at least once every 12 months and are in line with Rotana Performance Management Cycle and review all appraisals and follow up on development needs.
•Maintain up to date information as per the Rotana HR Policy Manual and adhere to them respectively.

and forecast the short and long-term talent requirements for the hotel to support its business plans.
•Maintain a best practice recruitment approach, including the company's vacancy management system, to attract the best applicants.
•Build a strong career and succession planning system to retain and develop talent.
•Implement training and development strategies to continuously improve performance and customer service.
•Oversee the hotel's human resources database and payroll system.
•Provide a framework for counselling, coaching, and welfare services.
•Manage the Opinion Survey and the calendar of team members' social events.
•Manage and resolve, promptly and completely, all employee relations issues.
•Maintain an awareness of competitor human resources activities and best practices.
•Leading a positive work culture while ensuring compliance is adhered and team members feel respected, valued and recognized.
•Ensure that all team members are developed and utilized to their maximum potential controlling the implementation, administration and monitoring of all training programs.
•Control the administration of compensation and benefits to ensure the accurate and equitable application of same, analysing and applying information retrieved from moderately complex reports and systems.
•Develop, implement and administer policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive and productive employment environment. Monitor same for the fair and consistent application

(Owned and managed by Roya International - Pre-Opening)

in the formulation and development of Compensation and benefits framework and maintain all the HR policies and procedures.
•Working closely with the team to implement and managing salary and bonus for employees, while working on multiple Rewards related projects.
•Compensation & Benefits administration.
•Support execution of performance, benefit, and compensation review and evaluation processes.
•Creation, alignment and modification/updating of Reward policies, guidelines and procedures
•Market Benchmarking: Assist with level mapping & benchmarking for existing & new roles
•Develop a job evaluation scheme based on best practices to establish the basis for an internal ranking of jobs
•Conduct job evaluations to ensure that the difference in pay between those doing different jobs within the organisation are fair and are perceived to be so
•Evaluating offers, structures to market data based on market best match while looking at various market data elements
•Participate in annual compensation surveys of UAE.
•Supporting with the development and implementation of any new systems or processes
•Support with templates and analysis of costing/budgeting, benefit, and compensation review and evaluation processes from a number’s perspective.
•Generate ad hoc data analysis and reports, within functional area.
•Provides professional advice, and support to the Group HR manager, in developing and implementing integrated and value-added management processes, programs, plans and systems that contribute strategically to the overall effectives and efficiency of the Organization.
•Recommends, provides and develops professional analysis, alternative perspectives, information, and techniques regarding organizational structure and design to enhance organizational effectiveness.
•Assist in preparing Organization-wide programs/services, develops recommendations and prepares presentations supporting executive-level decisions relative to improving the efficiency and effectiveness of the Organizations operations.
•Supervising the employee onboarding process and all PRO related tasks/activities