Bashayer Alhajri

HR Officer at Ahmed Hamad Al Gosaibi Group

• Saudi Arabia - Khobar
• May 2023 to November 2023

Traineeship Ahmed Hamad Al Gosaibi Group - (May 2023 - Nov 2023)

Human Resource officer
I worked as Human Resources officer I was responsible of the following:

• Preparing and updating employees’ records

• Processing paperwork related to candidates and new hires

• Working with payroll team

• Handling onboarding process for the selected
candidates

• HR analysis reports in terms of hiring, terminations, nationalization goals, and employees outstanding vacation

• Issuing employee certificates


Traineeship Connect Plus Company - (Mar 2021 - September 2021) -
Customer service

I worked as a customer enquiry advisor where I was responsible of the following:

• Entering customers’ data in system

• Making calls and following up with customers to explain the company programs


DHL Internship program - (Jun 2019 - Aug 2019) -
Customer service -
Customer Enquiry Advisor

I worked as a customer enquiry advisor where I was responsible of the following:

• Taking inbound calls to provide DHL services

• Resolving customers’ issues and complaints over the phone professionally

• Calculating the cost for potential customers vs the volume business within defined and agreed limits

• Marketing and selling DHL products and services

• Contacting business ventures and sole individuals over telephone and promoting the company services