Sales Division Manager
Gulf Income Trading Company
Total des années d'expérience :20 years, 1 Mois
Business Development:
1. A Business Plan developed to achieve 24 Million SAR sales for the year 2022.
2. Target Products to achieve the Sales Plan for 2022
3. Meeting and getting business from high level executives worked in past
4. Decided the product to go with to achieve the BP
5. International dealings with supplier for supply of products
6. Meetings with vendors and clients, leading the business activities to closing the deals.
7. Aligning and Planning all Supply Chain activities with multiple service providers locally.
8. Import of material and local logistics activities arrangements
9. Meeting and getting the best rates from all suppliers to support the delivery of material from Port until the client warehouses
10. Deep study and worked to break down the supplier’s rates and increased the profit margin.
11. Very competitive rates
The below are the main line of area covered in my tenure of my jobs.
1. Supply Chain Management
2. Logistics Management
3. Warehouse Operations
4. Strong knowledge of Import and Export
5. Team Management
6. Inventory Management
7. Transportation & Distributions
8. Business Development
9. Oracle ERP, WMS, SAP Business One & SAP R3
Please Note: I will send you my CV in word format based on your request.
Achievement in Logistics & Warehousing:
• Moved from DHL as 3PL to Aramex generated a saving of 1 Million USD PA
• After 3 years with Aramex as 3PL, Axiom had initially to look for better improvement of SLA & KPI with Internal Customers (Sales + Finance)
• Improved delivery from warehouse to 90 minutes as our Key Objective “Speed to Market”
• The move from Aramex to Axiom own warehouses generated an extra saving of 4 Million USD PA
• Saved 340K SAR PA for export to Bahrain & decreased delivery time.
• Scored 95% consistently in both internal and external audits by documentation and implementation of proper systems and procedures.
• Team member for 150+ millions SAR business from SABIC per annum.
• Key team member in 200 Million Riyals project in SAL in Rabigh
The size of the CV is becoming bigger on Bayt.com by adding the job description. I have a standard CV. I can send by email if request
The below are the main line of area covered in tenure of my job.
1. Supply Chain Management
2. Logistics Management
3. Warehouse Operations
4. Strong knowledge of Import and Export
5. Team Management
6. Inventory Management
7. Transportation & Distributions
8. Business Development
9. Oracle ERP, WMS, SAP Business One & SAP R3
Business Development Activities:
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new business opportunities.
• Developing goals for the development team and business growth and ensuring they are met.
• Meeting, understanding client’s requirement and tailoring their business needs
• Promote the company’s products/services addressing or predicting clients’ objectives
• Carefully and delicately quoting & protecting client with over financial charges
• Rigorously working to increase sales and leave behind targets
• Continually follow up with clients on quality of services
• Building strong team work to satisfy the client objectives
• Immediately resolve the quality gaps and meet satisfaction level for customers
• Attending conferences, meetings, and industry events.
Warehouse Operations
Inventory Management
Transportation & Distribution
Company Profile: Zimmer Biomet is a Multi-National Company which operates in more than 65 countries globally .
Clarification:
This was a Country Operation Manager position but in books titled as Country Operation Supervisor.
Key Responsibilities. All points not written due to space issue here.
Supply Chain Management
•Strategic Supply Chain Planning and Action Plans to precisely control the operation activities.
•Closely dealing with Sales and Customer Service team in Planning Order Management.
•Working on Forecasting for Tenders, Hospital Consignments and close coordination with Manufacturing Plant
•Suggesting and Planning to fulfill the urgent orders from Europe.
•Streamlined channels with different Service Provider for immediate support and services.
•Identify process bottleneck and implement solutions on timely manner.
•Working parallel with Finance team in building best vendors and suppliers.
•Material Resource Planning with 8 orders a month from Europe with additional number of urgent open orders
Government Bodies
•Regularly meeting SFDA officials on issues related to shipment approvals.
•Understanding the requirements of SFDA and implementing.
•Following the Letters and Objections of SFDA
•Regulating shipment clearing process with Saudi Customs.
•Bridging between SFDA and Saudi Customs.
•Following the standards with SFDA & Saudi Customs on Reverse Logistics
Logistics Management
• Identified, assessed capabilities and entered into contracts with third party service providers and evaluation on Due Diligence standards.
• Invited offers from logistics service providers, negotiated best prices and commercial terms and conditions, finalized contracts at most competitive process for cost reduction.
• Monitored movement of cargos from time to time, coordinated with service providers and internal resources for ensuring on time delivery of shipments to customers.
Imports & Exports
• Developed long-term relationship with customs house agencies to ensure proper documentation and compliance with customs rules and regulations.
• Arranged payment of customs duty as per prevalent tariff in time for timely clearance of goods and avoidance on payment of demurage and additional expenses.
• Reverse Logistics was a challenge and successfully completed every time.
Warehouse Operations
• Supervised receipt, storage, retrieval of stocks in a safe manner and ensured proper documentation of receipts as per purchase orders for proper stock accounting with 5 different warehouse in Saudi Arabia
• Developed and instituted perpetual physical inventory verification and reconciliation systems for ensuring nil stock discrepancy between system and physical stocks.
• Ensured systematic and scientific storage system of all products for ease of access, traceability and retrieval without any loss of time.
• Utilized warehouse management system for scientific storage, maximum space utilization and prompt identification of location and retrieval of stocks.
• Carried out root-cause analysis in case of accidents to implement preventive measures and avoid recurrence.
Inventory Management
• Determined inventory levels based on demand pattern of various products and ensured their timely replenishment in inventory for fulfillment of orders.
• Worked on obsolesce Report and exported to Main WH in Netherland with fulfilling all compliances in place.
• Worked on Shortage, Damage and Missing items. Raised the Claim Forms. Adjusted the stock in SAP and in WMS.
• Scrapping of expired stock
• Stock Count at the WH Levels
Transportation & Distribution
• Planned transportation
• Minimized transportation and distribution cost
• Instant support of deliveries
SOP & KPI
• SOP Designed
• KPI Design
SAP
• All operation activities done in SAP
• Working on daily SAP Reports like PO, SIT, ETA, Expiry Stock, Safety Stock, Aging Stock
Highlights:
Business Development & Customer Services
• Identify new business opportunities and communicated with potential clients, explain the company’s offerings and inherent advantages and elicit positive responses from customers.
• Leverage the existing customer base to grow the customer network; acquire numerous referral customers and grow business.
• Establish a culture of providing high quality customer service across the department, ensure executives resolve queries and respond to customers promptly; mediate personally in case of issues raised by important customers.
• Understand customer requirements, and provide end-to-end solutions
• Establish strategic alliances and partnerships in the region to take advantage of business synergies and maintain competitive advantage.
• Cultivate and develop excellent business relations with key customers, respond to their questions and concerns satisfactorily, and obtain repeat business.
• Monitor market conditions and regulatory environment consistently and gauge their impact on the business, ensure plans are in place to counter sudden changes in market.
Logistics Operations
• Direct operations of the logistics department, develop and communicate strategic plans to managers and staff, monitor plan implementations and ensure that defined objectives are met.
• Lead a wide gamut of operations and personnel across the supply chain spectrum to include receiving, distributing materials, parts and products, dispatch, transportation and vehicle routing.
• Supervise the preparation of the logistics department budget, review and approve budgetary allocations; control expenses and maintain high profitability.
• Oversee inventory and warehousing operations with focus on efficiency and timely movement and delivery of items and materials;
• Develop a robust risk management framework to mitigate risks related to logistics (transport and freight, sudden change in business environment/ legislation, theft, legal liabilities / punitive damages) and protect company interests.
• Monitor and review latest technology developments, feasibility of their application in company’s logistics processes, and recommend and implement suitable technology that would prove to be beneficial for the company.
• Analyze financial performance, determine ways to improve operational profitability and exceed pre-defined targets.
• Develop pricing strategies across all service/product categories, lead negotiations with customers, finalize and close deals successfully.
• Work on achieving operational excellence across the supply chain, remove operational bottlenecks, and facilitate significant cost and time savings.
• Oversee evaluation of design alternatives and design change proposal impacts, assess risks associated with design changes; carry out system life-cycle cost analysis detailing current and future costs.
Company Profile: 3S Arabian Logistics is a division of Afkar Al Alfiya EST, which was formed in 2005. It provides 3rd Party Logistics Service, Warehouse and Distribution Management System, Freight Management System, CFS/ICD Management System, Transportation Management System and Fleet Management System.
Highlights:
Cost Saving Initiatives
• Optimized fleet usage and increased efficiency through effective fleet management, analyzed costs incurred per vehicle, monitored rate of depreciation per vehicle and maintenance expenses to arrive at a systematic plan for fleet deployment.
• Implemented a fool-proof automated process for assets management, worked with the IT team to explain the process and defined requirements that resulted in reduction in administrative overheads; decreased the headcount of the division and saved labour costs.
• Finalized cost-effective contracts with well-known freight forwarders to ensure reduction in freight forwarding costs, secured particularly lucrative deals for large consignments and established strong business relations with freight forwarding agencies.
• Outsourced specific operational tasks to save processing costs, increased productivity by employing skilled labour and reduced lead times through effective time management.
• Minimized costs by controlling shrinkage and damages, closely supervised cargo handling processes and implemented control measures to detect discrepancies in volume, order details etc.
Key Responsibilities:
Logistics Operations
• Direct operations of the logistics department, develop and communicate strategic plans to managers and staff, monitor plan implementations and ensure that defined objectives are met.
• Lead a wide gamut of operations and personnel across the supply chain spectrum to include shipping, receiving, distributing materials, parts and products, dispatch, transportation and vehicle routing.
• Supervise the preparation of the logistics department budget, review and approve budgetary allocations; control expenses and maintain high profitability.
• Oversee inventory and warehousing operations with focus on efficiency and timely movement and delivery of items and materials; reduce inventory and warehousing costs through continual improvements.
• Optimize inventory levels, apply the latest inventory management techniques, and ensure that safety procedures and norms are duly followed by all personnel.
• Develop a robust risk management framework to mitigate risks related to logistics (transport and freight, sudden change in business environment/ legislation, theft, legal liabilities / punitive damages) and protect company interests.
• Monitor and review latest technology developments, feasibility of their application in company’s logistics processes, and recommend and implement suitable technology that would prove to be beneficial for the company.
• Analyze financial performance, determine ways to improve operational profitability and exceed pre-defined targets.
• Develop pricing strategies across all service/product categories, lead negotiations with customers, finalize and close deals successfully.
• Work on achieving operational excellence across the supply chain, remove operational bottlenecks, and facilitate significant cost and time savings.
• Oversee evaluation of design alternatives and design change proposal impacts, assess risks associated with design changes; carry out system life-cycle cost analysis detailing current and future costs.
Company Profile: Axiom is the largest retailer and distributor of some of the world’s most recognizable brands including Samsung, Apple, Blackberry, Nokia and Givori in the region with 575 locations and growing, and more than 2, 000 hand-picked expert employees across the United Arab Emirates, The Kingdom of Saudi Arabia, Bahrain, Qatar, Oman, Kuwait, UK and India.
Highlights:
• Consistently achieved variance free inventory holding in 4 consecutive years 2010, 2011, 2012 & 2013 by accurate forecasting of requirements, timely procurement, inventory monitoring and control.
• Awarded for 3 consecutive years for best performance in logistics operations by induction of efficient logistics service providers.
• In the year 2010, received award for outstanding achievement in logistics activities.
• Achieved 98.5% accuracy in inventory records by regular physical stock verification and reconciliation between physical inventory and inventory data records.
• Sustained Key Performance Indicator score of 95% consistently by implementation of action plan and adoption of correct strategies focused on results in key performance areas.
• Scored 95% consistently in both internal and external audits by documentation and implementation of proper systems and procedures.
• Successfully implemented 5M (Management, Man, Machine, Material and Money) Theory in the organization by optimum utilization of all resources.
• Introduced several measures to reduce costs such as effective fleet deployment, negotiating competitive rates with freight forwarders and improving employee productivity
• Exercised effective control over cargo handling processes, prevented damages and theft and reduced company losses on account of discrepancy (if any) for material received.
Key Responsibilities:
Logistics Management
• Identified, assessed capabilities and entered into contracts with third party service providers and carried out their periodic performance assessment as per company’s vendor evaluation system.
• Invited offers from logistics service providers, negotiated best prices and commercial terms and conditions, finalized contracts at most competitive process for cost reduction.
• On-boarded globally renowned logistics service providers and built long-term partnership with them to harness global network for prompt delivery of products to defined destinations and thus improved customer satisfaction.
• Monitored movement of cargos from time to time, coordinated with service providers and internal resources for ensuring on time delivery of shipments to customers.
Imports & Exports
• Developed long-term relationship with customs house agencies to ensure proper documentation and compliance with customs rules and regulations.
• Coordinated with customs, customs house agents, shipping lines, third party logistics service providers for clearance of imported goods as per requirements and for export as per agreed shipment schedule without any extra cost.
• Arranged payment of customs duty as per prevalent tariff in time for timely clearance of goods and avoidance on payment of demurrage and additional expenses.
Warehouse Operations
• Supervised receipt, storage, retrieval of stocks in a safe manner and ensured proper documentation of receipts as per purchase orders for proper stock accounting.
• Developed and instituted perpetual physical inventory verification and reconciliation systems for ensuring nil stock discrepancy between system and physical stocks.
• Ensured systematic and scientific storage system of all products for ease of access, traceability and retrieval without any loss of time.
• Utilized warehouse management system for scientific storage, maximum space utilization and prompt identification of location and retrieval of stocks.
• Carried out root-cause analysis in case of accidents to implement preventive measures and avoid recurrence.
Highlights:
• Achieved demurrage and wharfage charge free records by proper planning and timely clearance of imported shipments.
• Ensured nil stock out by close follow up and movement of critical inputs.
Key Responsibilities:
• Coordinated with forwarding agent with detailed instructions on materials to be picked up with schedule, location of the supplier’s factory, documentation requirements and followed up depending on urgency.
• Followed up with both clearing agent and forwarding agent regarding status of imported shipments and ensured that the materials were cleared on arrival in time and without any additional cost.
• Tracked movement of imported shipments by sea, anticipated delays, if any, and took preemptive steps like transshipment and alerted all concerned for expeditious clearance on arrival.
• Ensured proper documentation for goods received in damaged condition, arranged insurance survey and submitted claim by coordinating with supplier, clearing agent and insurance company.
• Assessed capability of the new applicants of forwarding agents as per standard criterion, made discreet enquiries about their credentials from their existing clients and based on findings, suitably recommended to the management for consideration.
• Improved the customs clearance operations by proper planning of documentation work and engagement of more knowledgeable customs house clearing houses.
Company Profile: Al Amhar Information Technology provides time-sensitive business processes and communications to its clients. The products include Web based applications like SMS & MMS, E-Solutions and services for Desktop Application, Web Hosting, Web Designing & Network Maintenance, VPN solutions, building complete infrastructure for client and server.
Highlights:
• Management acknowledged excellent performance in completion of multiple projects as per schedule.
• Created long term business relationship by providing full customer satisfaction in all the projects.
• Minimized go live problems by capturing and understanding of customer requirements and thorough testing of products.
Key Responsibilities:
• Prepared detailed project plan, before kick- off of the project, with complete list of activities, resource requirements, project milestones for various phases, by involving all key project managers and client’s representatives.
• Finalized detailed project schedule, in consultation with the client, as per committed completion date, by augmentation of resources in critical path activities.
• Drafted business process and proposed solution document specifying the design parameters of the solution to meet client’s business requirements, benefits and limitations, for client’s approval to go ahead with the design of the solution.
• Conducted daily meeting with the developers and functional consultants and reviewed progress to guide the team for completion of solution development as per plan.
• Arranged testing of the solution with the data provided by the client and developed test documents and reports for modification of the solution, if required, and shared the same with the customer.
• Supported client’s representatives for testing of the product with business data and arranged necessary changes in the programs for meeting client’s requirements.
• Retested the solution with fresh data and arranged demonstration and testing by client’s representatives for final approval on test documents.
• Provided training of client’s nominated representatives for launching the product and prepared training manuals for future reference.
• Planned go live in consultation with the client for final hand over of the solution and provided support to the client in post go live debugging solutions for achieving customer satisfaction.
• Submitted phase wise running bills to the customer for release of payment and finally, ensured realization of full payment as per contractual terms with the client.
KEY ACADEMIC COURSEWORK: • January 2013: Master’s Degree in Supply Chain Management: Fundamentals of Logistics, Management Principles of Logistics, Finance Accounts & Logistics, Marketing Management, Managerial Economics, Supply Chain Management, Warehouse & Inventory Management, Operations Management, Logistics Technology & e Business/ eSCM, Transportation & Distribution Management (Confederation of Indian Indutry, Chennai, India)
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