Sr. Officer - Key Account Customer Care
Bupa Arabia
مجموع سنوات الخبرة :16 years, 5 أشهر
• Handling medical policy for big accounts (Al
Dawaa and Al Qusaibi)
• All type of the medical transactions (addition,
deletion, upgrade, down grade, etc.)
• Follow up with claims and pre-auth
• Working with all Bupa Arabia medical insurance
system
* Provide support for engineering department in supplying all the
materials and equipments needed.
* Participate in the development of the division’s work plan;
assigning work activities, monitoring work flow.
* Oversee implementation of procedures and controls in the
department. Ensure that all activities are in compliance with the
set policies and procedures.
* Coordinating with project management, consultant, and client for
all material approvals and submittals.
* Controlling and planning the delivery schedule of the long lead
items from quotation till delivery, ending with testing and
commissioning.
* Supplying the projects in hand with all the manpower needed.
* Monitor the current vendor's list and catalogs, approve
specifications, solicit bids, interview vendors and develop
correspondence in regard to ordering and receiving purchases.
* Coordinate with departments to receive their technical
specifications for Equipment and materials to be bought.
* Establish and maintain a strong business relationship with
subcontractors and suppliers.
* Supervise all negotiation and communication activities with
suppliers to ensure obtaining best quality and value of purchases.
* Following up the suppliers, through all stages, from floating the
packages for quotations, till final payment of the invoice.
* Making sure that suppliers comply with project time schedule to
The drawing and Document Control System is of major importance in the project team. A well managed drawing and document control system will
minimize the time required to carry out routine document control on major projects and in the event of disputes provides an invaluable tool in
Establishing the facts in terms of document history.
Creating a whole Data Management System and Document Controlling System from scratch.
Creating an Email Controlling System for registering all the Engineers Emails into the server and link it to a main log.
Creating a DWGS log system for all the projects drawings.
Handling all the projects corresponds (Letter LTR, Bank Bond BB, Contract CON, Invitation INV, Letter of Award LOA, Payment PAY, Report RPT, Request for Proposal RFP, and Request for Quotation RFQ, Variation Order VO, and Minutes of Meeting MM).
Log in and Log out all the projects corresponds into a log register for each project and link it with the server for easy access by the Engineers.
Making monthly reports for projects time schedule.
Making Cost comparison for tendering, materials, etc.
Following up with all contractors at the site for the work progress monthly reports.
Making Payments Letters.
Making Variation Orders.
Any Task Given by the Estimation Manager.
Translating all Arabic Tenders and Documents and Bill of Quantities (BOQ), Specs DWG, Letters, etc... To English.
Translating English Contracts into Arabic.
Segregating Drawings as per Related Section or Division i.e. Mechanical, Civil, Electrical, HAVC, etc.
Controlling all the Incoming and Outgoing Documents in a Well Organized.
Sending Request for Quotations (RFQ’s) to Suppliers for Pricing Ongoing Bids and on Hand Projects.
Calculating Quantities using DWG’s in AUTOCAD.
Creating and Editing Data Base for the Estimation Dept. Suppliers.
Preparing all Documents Needed for Buying Tenders (Company Certificates, Authorization Letters, etc)
Documents Controller.
Document Coordination.
Streamlined On Time Management Reporting System.
Proper Cost Coding System and Cost Allocation.
Ensure Structural Documents Comply with ARCH and MEP Trades / Coordination.
Provide Full Support to Sites during Construction and Advice on Constructability Issues, Procedures and Quality Control.
Legal Interpretation Conferences.
Simultaneous Interpretation Translation.
Consecutive Translation.
Contracts Translation.