Basim Abdalla

As the official retailer in Kuwait for the Italian brands Stilo and
Sparco companies for automotive we have to work hard to
achieve daily and monthly targets, and to meet our customers
needs and expectations for the quality of our products to gear up
before the race.
Identify new business opportunities through calls, networking,
and research, contact clients, answer queries, offer advice, and
present solutions/products.
Negotiate terms, close deals, and secure contracts to meet
revenue goals, maintain strong relationships with existing clients,
identify upsell opportunities, and ensure satisfaction.
Stay updated on industry trends, competitors, and customer
needs.
Attend events, trade shows, and act as a brand ambassador.

As a account manager, | carry on a big responsibility towards our
high value clients both personal and corporate transactions.
Working on developing our business by growing our circle of
connections to achieve our goals.
Staying on close touch with our high value clients needs and
follow up with them to get their loyalty and satisfaction with the
service. Getting appointments with firms decisions makers to take care of
their both personal and corporate transactions
Achieving daily and monthly target set by the board to level up our
revenue and maintaining our position as a lead company in the
country.

As Al Mulla employee | have to show up on time to help our
customers to transfer money to their countries through bank
account or cash pick up, not to mention our several products such
as money exchange.
Everyday is a new challenge for me, and as a team member we are
working hard to achieve our daily and monthly target.
Respect, help, serve and follow up with the customers in every
single way to maintain customer satisfaction and loyalty.
Improving my social and communications skills so | could
professional as much as | could.

Working as travel agent at Teleperformance Company for its off
shore account of Expedia at Egypt .
Try to help our clients to book a ticket or make a hotel reservation
Solving problems when it comes to credit cards issue about
canceling booked tickets or reservations and even refund.
Achieving daily and monthly target set by the board.

Job purpose was to convince customers to buy with the solution
of viewing and help them to know everything about
specifications for motorbikes and bicycle as well and guarantee
for one year and spare parts a well
Providing clear direction and communications around products,
working hard to meet my target, being professional when it
comes with timing and workmates treatment.
Serving the customer well and maintaining the cleanliness of the
showroom for daily transactions.