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Basit Jamil, Administrative Assistant

Basit Jamil

Administrative Assistant·SABIC MS Workshop (PETROKEMYA)

Saudi Arabia

Bachelor's degree, Bachelor of Commerce

Work experience

Total years of experience: 8 years, 9 months

Administrative Assistant

January 2023 - Present

SABIC MS Workshop (PETROKEMYA)

Jubail, Saudi Arabia

January 2023 - Present

- Developed efficient work schedules for support staff to optimize productivity.
- Compiling EHSS Data within organization.
- Prepared confidential documents such as contracts or employee performance evaluations.
- Managed area budget and administrative operations.
- Scheduled and coordinate internal & external events.
- Compiled and analyzed data.
- Create reports for management review.
- Maintained operational needs, managing daily, weekly and monthly task lists.
- Served as laison between departments to facilitate communication and resolve conflicts.

Company industry:
Petrochemicals & Refined Petroleum Products Manufacture

Customer Service Representative

January 2022 - January 2022

CAB CALL

Islamabad, Pakistan

January 2022 - January 2022

- Enhanced customer satisfaction with fast, knowledgeable service.
- Anticipate needs and resolved problems to keep customer happy.
- Answered inbound calls to handle various concerns, booked service & close sales.
- Documented, researched and resolved customer service issues.

Company industry:
Call Centers & Customer Care Outsourcing

Operations Clerk / Document Controller

November 2016 - January 2022

Ministry of Defense

Islamabad, Pakistan

November 2016 - January 2022

- Maintained records with current information, inputting new data manually or by scanning documentation.
- Provided administrative support to different departments within organization.
- Organized and maintained filing system for easy access to important documents.
- Preparing Visas and travelling documents for staff as per operational requirements.

Company industry:
Public Administration

Education

AllamaIqbalOpenUniversity|Islamabad,Pakistan

July 2020

July 2020

Bachelor's degree, Bachelor of Commerce

Pakistan

Skills

CERTIFIED ADMINISTRATIVE PROFESSIONAL
Intermediate
CERTIFIED ADMINISTRATIVE PROFESSIONAL
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CURIOSITY
Intermediate
CURIOSITY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATABASE MANAGEMENT
Intermediate
DATABASE MANAGEMENT
Intermediate
GENERAL DATA PROTECTION REGULATION GDPR
Intermediate
GENERAL DATA PROTECTION REGULATION GDPR
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
RECORDS MANAGEMENT
Intermediate
RECORDS MANAGEMENT
Intermediate
RESOURCEFULNESS
Intermediate
RESOURCEFULNESS
Intermediate
TEAM PERFORMANCE MANAGEMENT
Intermediate
TEAM PERFORMANCE MANAGEMENT
Intermediate
Secretarial
Expert
Secretarial
Expert
Management
Intermediate
Management
Intermediate
Administration
Expert
Administration
Expert
Microsoft Office
Expert
Microsoft Office
Expert

Languages

English

Expert

Urdu

Native Speaker

Training and Certifications

Certifications
Building up your Emotional Intelligence
Setting your work preferences in Excel 365
Writing with Professional Mindset
Project Management Mediation
HR Communication in Today's Fluid Workplace
Basic Computer Hardware, Software & English Language

Hobbies and interests

Fitness, GYM, Travel, Nature, food, Movies