باسكار ف, Technical Support Engineer

باسكار ف

Technical Support Engineer

HIKVISION

البلد
الهند - تشيناي
التعليم
بكالوريوس, Electronics and Communication
الخبرات
11 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 10 أشهر

Technical Support Engineer في HIKVISION
  • الهند - بنغالورو
  • أشغل هذه الوظيفة منذ أكتوبر 2014

• To provide a high level of telephone based and electronic email support to customers and associated service
• Report and Log all customer issues into the Customer Relation Management database.
• To deliver Technical Customer Training
• To provide maintenance and reactive support
• To provide out of hours support as when required
• Installation and maintenance of CCTV Systems.
• Maintenance, Installation, and Trouble shooting for the Major Customer.
• Set up the security systems in the form of CCTV cameras in strategic locations and ensure the cameras function.
• Install and configure the Analog and Digital level cameras.
• Troubleshoot and configure the Network IP cameras.
• Creating Domain for security surveillance.


• Programming and Installation of DVR and System Controllers.
• Provide written reports and preparation of MIS on Product and Customer issues.
• Product demonstrations and evaluations.
• Testing and up gradation of Products

BMS Engineer في Johnson Controls India Pvt Ltd
  • الهند - بنغالورو
  • فبراير 2013 إلى سبتمبر 2014

RESPONSIBILITIES:

Installation, Maintenance & Controlling Of Integrated Building Management Systems:

• Access Control System (P-2000 Software - Johnson Control)
• Fire Detection & Alarm System (IFC 640 & EST 3 - Johnson Control)
• CC TV (Closed Circuit Television - Pelco DX 8000 & DX 8100 Software)
• Day to day activation, deactivation of Access cards. Maintaining the Database of the Access Cards
• Maintenance of Fire Alarm System, Public Address System, Panic Alarm, Water Leakage Detection System (WLDS) &
• Gas Suppression System (Inergen Gas)

Access Control System

• Programming New Access Cards using Johnson Control’s Card key Pegasys Software (P 2000)
• Configuring the Access Control System
• Configuring Antipas Back feature & Pin pad activation for the Access Control Doors
• Maintaining Access Group, Audit and Transaction Reports etc through Run Report Script.

Fire Alarm System

• Controlling the Notifies IFC-640 Fire Panel. This contains Detector viz. Smoke / Photo detector & Control / Relay Modules

CC TV

• Operating & Monitoring the Pelco DX - 8000 & DX - 8100 Series Digital Video Recorders

Building Management System (HVAC)

• Controlling A/C throughout the Building using METASYS SOFTWAR like M-GRAPHICS

CCTV Engineer في Syscamp Technologies
  • الهند - بنغالورو
  • أغسطس 2012 إلى فبراير 2013

• Maintenance of IP and analog based Security systems.
• Managing the complex security systems.
• Installing and terminating end devices for access control, CCTV and security infrastructure within a given environment.
• Execution, Programming & Testing Access control System and CCTV.
• To be familiar with IP Cameras, recording software configuration settings.
• Troubleshoot and configure the Network IP cameras and NVR.
• Troubleshoot and configure the Analog cameras and DVR.
• Responsible for complete handing over cycle from project to service department.
• To provide the training to the end customers.
• To build relationship with customers and own contractors
• Create daily & weekly reports

الخلفية التعليمية

بكالوريوس, Electronics and Communication
  • في Pavendar Bharathidasan College of Engineering and Technology
  • يناير 2012

• B.E-Electronics and Communication engineering with an aggregate of 75% in Pavendar Bharathidasan College of Engineering and Technology during 2008-2012. • Higher secondary with an aggregate of 75% in Tagore higher secondary school during 2007-2008.

Specialties & Skills

ADOBE PHOTOSHOP
MS OFFICE
PHOTOSHOP
networking
Computer Hardware & Networking
computer hardware

اللغات

الانجليزية
متوسط
التاميلية
متمرّس
الكانادا
متوسط

التدريب و الشهادات

Computer Hardware & Networking (الشهادة)
تاريخ الدورة:
May 2012
صالحة لغاية:
July 2012

الهوايات

  • bike ride and hearing music