Basma Massoud

+ Managed import and export processes and coordinated with international cles.
+ Drafed and responded to professional business emails in Arabic English, and Turkish.
+ Negotiated contracts and secured competitive deals with foreign partners.
© Conducted market research nd studied trade regulations fo compliance.
+ Gained comprehensive knowledge of import/export procedures.
+ Requested and evaluated quotations (RFQs from suppliers.
+ Negotiated pricing and terms with local and ntematonsl cents.
+ Built and maintained srong client relaconship to ensure repeat business.
+ Coordinated with ternal team to deliver accurate and timely services.
+ Improved procurement efficiency and cent satisfaction through talered communication.
+ Built and maintained srong relationships with iernstions lets.
+ Assisted in meeting client requirements and ensuing timely solutions.
+ Negotisted and supported busines growth through client retention.
+ Enhanced dient satisfaction by providing tailored service and follow-up.
+ Supervised and managed the English Language department.
+ Designed and implemented comprehensive English curricula.
+ Evaluated classroom performance and ensured effective Leaming environments.
+ Assisted teachers with materials and provided detailed feedback
+ Coortinated with management o improve teching quality and outcomes.
• Delivered English Language courses using modern teaching methods.
+ Prepared and implemented instructional materials.
+ Assessed student performance and reported progress to management.