Project Manager Assistant
SAP SE
Total des années d'expérience :1 years, 8 Mois
Internship at SAP in the Retail Industry for 12 months
Project Manager Assistant for the SAP Retail Summit in The Hague, Netherlands
Member of the core team and event staff for the Retail Summit
Organized floor plans and meetings with cross-functional managers
Documented and created several spreadsheets and excel sheets vital for the project
Attended meetings with managers from different departments and was responsible to write down summary to present to my team
Responsible for invitations to all employees in the industry
Managed flow of information with agency responsible for hotel and flight bookings
Responsible for the information desk at the World Forum in The Hague, Netherlands
Created a Retail Summit Recap of the project
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
-Opens customer accounts by recording account information.
-Maintains customer records by updating account information.
-Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
-Maintains financial accounts by processing customer adjustments.
.
-Prepares product or service reports by collecting and analyzing customer information.
-Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking