Learner's Success Specialist
Eton Institute
Total des années d'expérience :12 years, 5 Mois
• Administrative works and Secretary Skills.
• Answering and dealing with telephone enquiries.
• Determining the Student’s Level by taking a placement test and Meeting face-to-face with students to give guidance.
• Dealing with complains and enquiries.
• Helping to organize examinations, assessments and certificates.
• Raising invoices and Quotations.
• Coordinating the Courses by booking classrooms, looking for available instructors, preparing schedules, attendance sheets and follow up the presence and absence of the students.
• Sending emails for demanding payments for the instructors upon completion of the duration of the courses and sending daily financial report to department of directors and accounts.
• Assisting with marketing activities.
• Experienced of working in a busy environment.
• Flexible and able to adapt to the changing demands of job.
• Administrative work and Secretary Skills (Typing A/E, phone operating, fax, filling sending emails by Zimpra website).
• Dealing with the teachers and preparing an allocation form for each course.
• Handing the petty cash and paying the salary for the teachers.
• Collecting the fees from the students and preparing the invoices via classpro. Website.
• Dealing with the bookshop for buying the books.
• Sending weekly reports to the manager.
• Keeping the office clean and paying for the cleaner.
Temporary Work checking and auditing in IPO Emaar group mall & Amanat Holding.
Help desk, Administrative organization, call center, customer service, sales coordinator
June 2009 B.sc in tourism & hotels management Major: Tourism Helwan University, Egypt
degree: Good