Departmental Trainer
JUMEIRAH INTERNATIONAL
Total years of experience :13 years, 8 Months
Assists all employees on their dependent’s visa status; Visit, Transit and Residence Visa.
• Facilitates visa issuance, renewal and cancellation.
• Process and applies employments visa of all Hotel Employees including submissions of requirements and
coordination of medical examinations.
• Ensures proper documentation of all visa transactions, cross checks visa charges and sends daily visa
reports to Accounts Department.
• Handling, Safekeeping and monitoring of all Associates passports.
• Ensures timely and efficient processing of visas for Hotel Guests such as Visit, Transit and Tourist Visas
with proper coordination with Reservations Department.
• Process Entertainer’s License and permits for different events and activities of the Hotel.
• Prepares recruitment expense ( eg. visa fee, cancellation fee, medical fee, etc) on request by Director of
HR/HR Managers
• Maintains good professional relationship with the different government department such as CID,
Municipality and Government Hospitals.
• Follows up on visas and other ongoing issues with the Government Relations Manager/PRO on a daily
basis.
• Escorts leavers to the airport when necessary.
• Leads and organizes team and sport activities for all employees.
• Takes in Charge of the Visa Department in the absence of the Manager.
• Part of the Human Resources Rebranding team from the Monarch hotel to the H hotel
Achievements:
Certified
Processes and screens all employments visa applications to ensure that all the documents are complete and
clear.
• Liaises and coordinates with the HR departments on all visa processing.
• Ensures timely issuance of visa for newly hire employee and cancellations of resigned & terminated
employees.
• Issues special visit visas for various events for entertainers, visitors, and other business related visas.
• Updates visa process according to the changes made by the government, reflect changes to the current
forms as well as procedures when necessary.
• Attends and resolves visa related queries of employees on their filing requests, passport requests, and legal
documents.
• Coordinates and works with the customer service team handling Passports, Personnel files, inbound calls,
letters/contracts for the entire work force of Jumeirah (10000+ Colleagues)
• Handles safekeeping and monitoring of all employees’ passport.
• Maintains and updates employee files; warning letters, appraisal forms etc. with Strategic business Unit
(SBU) Human Resource Department.
3 | Page
• Assists employees on their requests of letters for loan application, driving license application, change of
bank account application, no objection certificates etc.
• Updates employee’s information for both new as well as resigned/terminated colleagues on to the Dubai
Police CID website.
• Issues I.D Cards, buggy licenses as well as Abra licenses.
AWARDS & RECOGNITIONS:
• Employee of the month,