Business Development Specialist
complete house
Total years of experience :7 years, 5 Months
my tasks :
- managing and supervising team
- following up the customer from the evaluation until finishing the cleaning .
- following up the income in the way to the target .
- improving the work and fixing the problems .
and more ..
The Small companies always need multi tasking skills for that i made big experience with Bleach .
they was using :
-Email : for send requests and communication with the other departments only of the things which not exist in the CRM system .
-Avaya System (hotline) .
-CRM system .
-Google Live sheet .
- The official language in the company is ( English )
My Tasks :
- confirmation calls report .
-satisfaction calls report .
-doing inbound and outbound calls .
-taking customers requests and follow up A to Z .
-Making Evaluations schedule to make the transportation easier .
-booking cleaning and evaluation appointments .
-Telemarketing and telesales .
- working under pressure.
receiving complains and follow up till the customer be satisfied .
- problems & solutions .
-suggestions .
- give Training for the New Agents .
-find solutions with the other departments like (sales - operation ) .
-following up ( monthly contracts )
Call center agent
The Owner Had the Medical center and small restaurant .
My Tasks :
-Fixing employees problems
-Managing The Passports delegates
-following up, the residances
- Staff stays
-Medical and company licenses
- Manual leaves
- Employee benefits and discounts
- Maintenance Management
- Payroll
-problems & sulotions
- suggestions
the shop offer : curtains of it different colors models and fabrics and we was offer carpets and wooden floors .
My Task :
supervising the shop, making sales and coordinating .