Bassel Fassih, Human Resources Manager

Bassel Fassih

Human Resources Manager

Sky Distribution

Location
Egypt
Education
Bachelor's degree, Arts - French Section
Experience
19 years, 2 Months

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Work Experience

Total years of experience :19 years, 2 Months

Human Resources Manager at Sky Distribution
  • Egypt - Cairo
  • My current job since January 2013

- Translating Sky Distribution business strategies, objectives into the appropriate HR actions, programs and initiatives.
- Ensuring proper implementation and execution of Sky Distribution HR programs and initiatives by planning, developing and implementing strategies for HR management and development.
- Monitoring, measuring and reporting all HR issues, opportunities and development plans and achievements in Sky Distribution within agreed formats and time lines.
- Managing and controlling departmental expenditure within agreed budgets.
- Managing the day-to-day operations of a variety of HR services to ensure that the organization’s current and future HR needs are met efficiently, reliably, and economically.
- Issuing and reporting to the company board the HR budget including all expenses Forecasted and going all reviewing budget activities needed.
- Managing the implementation of HR initiatives conducted by external consultants and ensuring projects are carried out in the most efficient way.
- Design, evaluate, modify and implement Compensation and benefits strategies, policies, programs, wage and salary structure and reviews the variable pay systems within SKY including bonuses and raises to ensure that compensation and benefit programs are competitive and in compliance with legal requirements, Organization C&B Strategies and market demands.
- Lead and participate in competitive market surveys to establish pay practices and pay ranges that help to develop competitive salary structures and pay ranges and incentive plans (Fix and Variable).
- Recommend corrective or alternative actions to resolve compensation-related problems or benefits offered aiming employees satisfaction and retention.
- Set Criteria, plans and procedures for recruitment, testing, selection, and hiring.
- Overseeing & managing the recruitment and selection policy and to recruit and retain the best performers.
- Managing & Monitoring the Personnel and Employee relations programs and activities.
- Plans, Organizes, Controls and Coordinates HR teams, and partner closely with other teams to define business requirements and accomplish Program / Projects goals and objectives.
- Assess and prioritize HR programs / projects needs based on business requirements, work with team to develop business cases for new initiatives, point out problems, and identify solutions / mitigations.

Development Supervisor at ALJABER ENGINEERING - JEC QATAR
  • May 2011 to December 2011
HR Supervisor at FMCG
  • United Arab Emirates
  • August 2009 to April 2011

JOBMASTER HR Consultancy
HR Outsourcing Projects:
- Performing the annual salary increase.
- Supervising and conducting the annual performance appraisal.
- Following up on all day to day HR operational duties & activities.
- Setting process and procedures concerning Human Resources activities, including
internal policies leading the organization’s behaviour.
- Develop the HR manual, policies and procedures and employee handbook.
- Operating all HR activities through ORACAL application
- Setting and implementing employee’s development programs and the soft skills technical
training in coordination with the concerned training providers.
- Performing all duties related to the recruitment & selection & responding to the daily
organizational manpower requirements.
- Applying the 20 keys system and ISO procedures and documentation in all HR activities.
- Participated in conducting sessions for employee satisfaction surveys for organizations
on a headcounts above 1000 employees.
HR Consultancy Projects:
- Conducting job analysis with various organizational staff members aiming for creating &
developing job descriptions & specifications for each position.
- Developing organizational charts & structures for organizations & departments aligned
with the nature & size of business & its requirements.
- Designing organizations’ competency model.
- Designing recruitment methodologies & its associated forms for organizations, tailored
for the requirements & nature of business.
Page 3
- Conducting job evaluation sessions with line managers aiming for developing a grading
& leveling structure for different organizations.
- Creating an organizational salary structure based on the grading & leveling with designed
benefits schemes & policies for different grades.
Assessment & Development Centres:
- Team member in different Assessment & Development centers held for many
organizations from various sectors such as

Senior Human Resources Specialist at RAYA Contact Centre
  • India
  • January 2008 to July 2009

Processing payroll for all RCC employee not after the 26th of the each month taking into
considerations holidays and day offs
- Updated and maintaining the Hr system (HITS)
- Replying to employees request & inquiries as per HR rules.
- Social insurance and Medical insurance invoices payments for three premises.\
- Supervising the Personnel & Medical Insurance function
- Auditing on the Personnel tracking sheets
- Interviewing job applicants: to review application and resume, evaluate applicant’s skills,
and to recommend regarding applicant’s qualifications for French projects.
- Developing and maintaining relationships among employment agencies, universities, and
other recruitment sources.
- Calculating monthly employee’s turnover ratio and presenting reports.
- Developing the payroll scheme for all Local project employees at the company.
- Handling employee’s contracts and social insurance procedures, and hiring
documentations.
- Following up and reporting on vacation / leave procedures and absent sheets.
- Handling moral, personal, and ethical problems among employees.
- Searching specific information about operational issues, as requested.

Human Resources Specialist at RAYA Contact Centre
  • India
  • June 2006 to December 2007

Interviewing job applicants: to review application and resume, evaluate applicant’s skills,
and to recommend regarding applicant’s qualifications for French projects.
- Developing and maintaining relationships among employment agencies, universities, and
other recruitment sources.
- Calculating monthly employee’s turnover ratio and presenting reports.
- Developing the payroll scheme for all Local project employees at the company.
- Handling employee’s contracts and social insurance procedures, and hiring
documentations.
- Following up and reporting on vacation / leave procedures and absent sheets.

Customer Service Representative
  • September 2004 to May 2006

C3 Call Centre Company
- Handling clients’ complains, enhancing the company’s image, and exceeding customers’
expectations through adopting an advanced customer service strategy.
- Calling Belgium residents to offer them a calling plan, and after the customer’s
acceptation, a 3 verifications process is established to record the customer’s approval.

Translator
  • June 2003 to October 2003

Committee of the World Cup 2010 in Egypt.

Development
  • to

- Assess, develop, Implement and monitor JEC OD programs, policies, and procedures in
the following areas: organizational restructuring; process redesign; process improvement,
performance indicators, action plans and procedures, and change management.
- Develop and revise of written documents and policies to ensure they are consistent with
JEC organizational goals.
- Define, develop and manage JEC diverse culture, through implementing cultural
development programs/initiatives.
- Monitors the performance of JEC OD contractual consultants and facilitators.
- Audit the organizational development/change management projects.
- Implement and maintain the Human Resources Information System (HRIS).
- Analyse the skills and qualities required for each particular job and develop job
descriptions.
- Designing, maintain and update organizations’ competency model.
- Monitor the implementation of the Performance Appraisal system process
- Develops and Updates appropriate Human Resources Policies and Standards to ensure
effective, fair and equitable management of staff throughout the organization and
develop an Employee Handbook and welcome packager.
Training and Development
- Develop training and development policies and procedures in light of JEC strategy
- Analyse training needs to develop new training programs or modify and improve existing
programs.
- Setting the training yearly plan for the JEC based on the company's and individual needs.
- Assist and coordinate the setting of human resources and training department Budget.
- Evaluate the effectiveness of training programs, providing recommendations for
improvement.
- Develop testing and evaluation procedures.
- Build strong updated database of training courses taken for each employee (controlling
training history).
- Design career development program and talent management system to prepare second
line of JEC.

Education

Bachelor's degree, Arts - French Section
  • at Cairo University
  • September 2006

French Arts & civilizations

High school or equivalent, French Literature
  • at Lycée De Liberte Bab El Louk, French Language School
  • May 1998

French Language School

Specialties & Skills

Compensation and Benefits
Assessment Center
Recruitment
Human Performance
HR Management
ADMINISTRACIÓN DE BENEFICIOS
AUDITING
AUTOMOTIVE
HUMAN RESOURCES
PERSONNEL
POLICY ANALYSIS
RECRUITING
REPORTS
TRANSLATION

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Compensation & Rewards Management Workshop (Training)
Training Institute:
JOBMASTER
Date Attended:
October 2013
Human Resources Management Certificate at AUC (Certificate)
Date Attended:
April 2009
CELEMI Livon Diploma (Training)
Training Institute:
AB Associates
Date Attended:
October 2014
Data Analysis Workshop (Training)
Training Institute:
B Business
Date Attended:
May 2014

Hobbies

  • Youth Exchange
    Attending workshops in Arles, France with youth from different nationalities to exchange the volunteering activities experiences and how to improve this form of activities in various countries. Attending the Youth Exchange Seminar in Greece that taught us on improving our abilities to managing and controlling people under different circumstances.
  • Acting and Playing Theatre
    Best Actor and Acquired a French Scholarship for 1 month in Avignon, France as an Award for the "Best Actor" in the Youth Acting Festival at the Culture French Centre.