Operations Manager
Makeen Al Riyadh,
مجموع سنوات الخبرة :8 years, 6 أشهر
• Manageandoverseeoperationsat5branches(including 2 booth locations) through regular site
visits, performance tracking, and comprehensive audits to ensure adherence to established
working standards and company policies.
• Developandpreparecomprehensivetraining kits with all necessary tools and materials to
facilitate effective staff training sessions.
• Overseetheimplementation andmaintenance of a robust inventory management system for
accurate stock tracking and forecasting.
• Analyzesalesdataandcustomerpreferences to conduct regular (quarterly) menu engineering
initiatives.
• Optimizemenuofferingstomaximize profitability, minimize waste, and align with evolving
customer trends.
• TrackandanalyzeP&Lstatementstogaininsights into operational performance and identify
potential cost-saving opportunities.
• Generatereportsandprovide actionable recommendations to management to improve
profitability.
• Proactively monitor and research market prices to ensure the purchasing department has access
to the best pricing options
Fostering a positive and productive work environment.
Recruited, trained, and mentored staff, ensuring they deliver exceptional customer service.
Implemented performance management strategies to motivate and develop the team.
Operational Efficiency:
Streamlined daily operations to maximize efficiency and minimize waste.
Developed and implemented cost-control measures.
Utilized inventory management systems to optimize stock levels and minimize stockouts.
Menu Management:
Collaborated with chefs to develop and implement new menus aligned with seasonal trends and customer preferences.
Ensured consistent food quality and presentation standards.
Analyzed sales data to identify best-selling items and optimize menu profitability.
Financial Management:
Prepared and monitored budgets, ensuring adherence to financial goals.
Generated reports to track sales, costs, and profitability.
Identified cost-saving opportunities and implemented strategies to improve financial performance.
Set the pre-opening & opening
Operate all the F&B required
branding and establishing the concepts' identities
Importing and local recruitments staff plus the full training ( BOH, FOH)
Create menu with kitchen staff training for a 3D presentation and standard tasting
Set Pos systems to operate the business and set inventory systems.
Equipped the restaurant with needed materials and machines as per Safety and international scales.
Training kit tools for new coming staff
Purchasing system with supplier Data.
1- Equipped the restaurant with needed materials and machines as per Safety and international scales.
2- Contributed to staff capacity building through training and
3- Coaching on key skills in food safety, food service and
4- Communication skills.
5- Supported the elaboration of Restaurant’s menu.
6- Contributed to the opening of the restaurant and supported in all
7- Related procedures.
Operation Manager
Contributed to founding the restaurant from A to Z including menu,
equipment & personnel
Conducted staffing interviews, putting right person in the right
place
Contributed to staff capacity building through training and coaching on key skills in food safety, food service and communication skills.
Elaborate restaurant’s marketing strategy which helped in increasing annual sales
Manage 78 employees: organize weekly schedule,
supervise tasks productivity.
Customer relations: ensure highest customer satisfaction
through quality control.
Design training plan and train new employees.
Manage daily sales summary report.
Handle purchasing and receiving orders.
Manage weekly inventory.
Manage monthly inventory.
Manage Food and beverage cost.
Manage and process the monthly payroll.
Direct/Indirect Sales
Cyberia