باسم جمال سعد, Area Sales And Marketing Manager

باسم جمال سعد

Area Sales And Marketing Manager

Ideal Standard MENA

البلد
مصر
التعليم
ماجستير, MBA
الخبرات
10 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 5 أشهر

Area Sales And Marketing Manager في Ideal Standard MENA
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ يناير 2021

Responsibilities:
● Regularly review sales data and create reports for senior-level officers.
● Participate actively in all Marketing Activities and Campaigns
● 60% Travelling to project locations within a given area to meet with and manage sales staff
● Utilize business intelligence tools to provide sales insights to marketing and sales staff.
● Provide Technical Support for project consultants and contractors.
● Identify both struggling and successful sales initiatives and explore ways to improve on sales metrics.
● Plan and execute sales meetings to help provide feedback and sales insights.
● Communicate actively with sales teams in a given area to help foster a team environment.

Achievements:
● Acquire the lost projects in my assigned area. One of the projects acquired was the MEGA project "Al Tagalli Al Aazam" city in Saint Catherine, which is a very strategic city contains 14 projects within.
● Converting 3 MEGA accounts, Marriot Group (8 Hotels), Talaat Moustafa and MENTOR Consultants
into cooperating with Ideal Standards in their projects. "

Sales And Marketing Lead في Prime Gear Training Academy
  • مصر - القاهرة
  • يناير 2019 إلى يناير 2022

Responsibilities:
● Implementing strategic sales and marketing plans.
● Develop and implement plans to take advantage of all sales opportunities.
● Analyzing business process to Increase sales prospects.
● Establish new relationships and maintain frequent contact with key customers.
● Perform Sales and Marketing campaigns in collaboration with the Marketing Team.
● Perform Market research for business needs and utilize customer feedback for sales performance.
● Analyze competitors' behavior
●Condition Monitoring and Reliability Certified and experienced in selling and using the following:
- Thermal Imaging Thermography (FLIR and FLUKE)
- Vibration Analysis (SPM)
- Ultrasound Analysis (UE-Systems and SDT)
- Machinery Lubrication Analysis (Des-Case and Hy-Pro)

Achievements:
● Contributing in the digitalization process of our organization during Covid-19, which helped improving process.
● Achieving 90% of the target during the time of corona, taking in consideration that most
of our job requires outdoor meetings, demos and surveys.
● Acquiring a new global partner successfully, who was already a partner with a competitor.
● Signing cooperation protocol between Prime Gear Academy and The Egyptian Engineering Syndicate.
● Approaching new market, through delivering our services regionally.
● Project Leader to implement an ERP system inside our company.
● Creating a new market for Prime Gear Academy in the field of training.
● Signing cooperation protocol between Prime Gear Academy and E-JUST
(Egyptian Japanese University)

Sales and Service Advisor في Abdul Latif Jameel Motors
  • مصر - القاهرة
  • يناير 2017 إلى يناير 2020

Responsibilities:
● Manage and oversee the service center’s workflow and scheduling.
● Inspect the vehicle as a primary step for customer complaints and road testing.
● Provide workshop with maintenance instructions and primary diagnose.
● Provide customers with in-depth information about technical situation.
● Making improvement recommendations to vehicles in response to customer feedback.

Achievements:
● Implementing Lean Six Sigma techniques to facilitate the workflow.
● Creating a customer follow-up system to solve response delay related problems.
● Certified Service Advisor of the year 2017
● Project Leader to implement an easier approach for car delivery for maintenance.

Sales and Service Advisor في Mercedes-Benz
  • مصر - القاهرة
  • يناير 2016 إلى يناير 2017

Responsibilities:
● Manage and oversee the service center’s workflow and scheduling.
● Inspect the vehicle as a primary step for customer complaints and road testing.
● Provide workshop with maintenance instructions and primary diagnose.
● Provide customers with in-depth information about technical situation.
● Making improvement recommendations to vehicles in response to customer feedback.

Achievements:
● Implementing Lean Six Sigma techniques to facilitate the workflow.
● Creating a customer follow-up system to solve response delay related problems.
● Certified Service Advisor of the year 2017
● Project Leader to implement an easier approach for car delivery for maintenance.

Technical Sales Engineer في El Zamil HVAC
  • مصر - القاهرة
  • يناير 2014 إلى يناير 2016

Responsibilities:
● Responsible for all inbound sales and tier-one technical support enquiries.
● Create new sales opportunities through lead follow ups and knocking door visits.
● Follow up on projects’ proposal to maintaining relation with client and monitor the project status to close the project or tackle new potential projects.
● Represent the company and have exposure in service marketing, proposal making, estimation, costing and engineering works.
● Follow up on projects’ proposal to maintaining relation with client and monitor the project status to close the project or tackle new potential projects.
● Create monthly, quarterly and annual reports for the higher management to followup on the demand planning.

Achievments:
● Closing an 8.5 million worth of a deal of a very high-end product higher than the market worth by at least 30% to a very reputable customer (Egyptian Steel Plant - BeniSuef).
● Contributing in a problem-solving project for a MV Electrical Panel at an Oil&Gas platfrom. Ramadan-6 Ras Shoukair, owned by a JV between BP and GUPCO.
The target was relocating an existing and working MV Electrical Panel for 3 Chillers to a ventilated area and implementing a ""Smart Touch Display"" connected to a Siemens PLC Control Unit."

الخلفية التعليمية

ماجستير, MBA
  • في Liverpool John Moores University
  • سبتمبر 2025
بكالوريوس, Robotics And Mechatronics
  • في Higher Technological Institute - Egypt
  • يناير 2014

Specialties & Skills

CRM software
Microsoft Office
Marketing
BUSINESS PROCESS
MARKET PLANNING
MARKET RESEARCH
MARKETING
SCHEDULING
WORKFLOW ANALYSIS
CUSTOMER SERVICE
TECHNICAL SUPPORT
BUSINESS INTELLIGENCE

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الالمانية
متوسط

التدريب و الشهادات

Sales and Marketing Diploma (تدريب)
معهد التدريب:
AUC
تاريخ الدورة:
August 2022
PMP (Project Management Professional) (تدريب)
معهد التدريب:
PMI
تاريخ الدورة:
February 2019
Certified Service Advisor (الشهادة)
تاريخ الدورة:
August 2017
CMRP (Certified Maintenance and Reliability Professional) (الشهادة)
تاريخ الدورة:
June 2021