باسم حسن, Fleet Maintenance Section Head

باسم حسن

Fleet Maintenance Section Head

The International School of Elite Education

البلد
مصر
التعليم
بكالوريوس, Mechanical Engineering
الخبرات
5 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 years, 10 أشهر

Fleet Maintenance Section Head في The International School of Elite Education
  • مصر - القاهرة
  • نوفمبر 2019 إلى نوفمبر 2020

• Responsible for the maintenance and repair of all vehicles and equipment assigned to departments and divisions.
• Implement and monitor a preventative maintenance program to assure cost effective maintenance and a scheduled maintenance program to provide maintenance by manufacturers specifications.
• Maintain a complete inventory system through recording of all expenditures and income of each vehicle, maintenance equipment, fuel, repair parts, supplies, etc.
• Analyze vehicle and equipment utilization and evaluation of equipment specifications.
• Implement and maintain a mechanic training and certification program to provide needed technical skills for mechanics in repair of automobiles and heavy equipment.
• Enforce safety practices and procedures and ensure employees receive appropriate safety training.
• Keep maintenance and repair records; perform preventive maintenance on all departmental vehicles; and order repair parts.
• Check all repair work performed in shop for completeness. This includes physical inspections and road tests before vehicle is turned back to user departments.
• Monitor outsourced maintenance operations if any

Sales Engineer في Tawakol Metal and Engineering Industries
  • مصر - القاهرة
  • أغسطس 2018 إلى أكتوبر 2019

• Searching for new clients who could benefit from our products in a designated region.
• Travelling to visit potential clients.
• Establishing new, and maintaining existing, relationships with customers.
• Managing and interpreting customer requirements.
• Persuading clients that the product will best satisfy their needs.
• Calculating client quotations.
• Negotiating tender and contract terms.
• Offering after-sales support services.
• Analyzing costs and sales.
• Preparing reports for head office.
• Meeting regular sales targets.
• Recording and maintaining client contact data.
• Providing pre-sales technical assistance and product education.
• Liaising with other members of the sales team and other technical experts.
• Solving client problems.

Service Center Manager في Traveller Group Services Egypt (Diesel Master)
  • مصر
  • نوفمبر 2016 إلى يونيو 2018

Duties:
 Follow up all vehicles maintenance plan and schedule.  Regularly audit done work and provided customer service.
 Manage spare parts purchasing process.
 Negotiate service agreements to ensure cost efficiencies.
 Manage existing partners’ needs and requests.
 Study new opportunities in the market for business development plans.  Up-selling products and services and taking care of any customer concerns or complaints quickly and professionally.
 Manage and supervise all employees including technicians and advisors in the service center.  Monitor issues and define patterns to avoid recurring issues.
 Running the required analysis and preparing management reports as required.
 Ensure the maintenance records are correct and up-to-date.
 Handle hiring processes and interviews.
 Follow and transfer all industry updates to co-workers.

Body & Paint Workshop Manager في Traveller Group Services Egypt (Diesel Master)
  • مصر - القاهرة
  • يناير 2016 إلى أكتوبر 2016

Duties:
 Manage workshop working capacity and productivity.
 Provide the best possible quality of service within allocated timeline.
 Handle customer complains if any to retain customers and keep good reputation/Image.
 Maintain and develop customer relations to achieve customer satisfaction.
 Bring new customers in and spare parts providers.
 Maintain and facilitate proper communication between all departments.
 Organize workflow as per internal processes and procedures.
 Responsible of all working materials.
 Responsible for the workshop's parts supply.
 Responsible for team performance and objectives.

Workshop Engineer في Traveller Group Services Egypt (Diesel Master)
  • مصر - القاهرة
  • يناير 2015 إلى ديسمبر 2015

Duties and experience:
 Worked on Actros trucks and Mercedes 600 Buses.
 Built good experience in “Star” diagnostic tool.
 Manage efficient workflow within the workshop.
 Supervise technicians to reach maximum efficiency, productivity and utilization.
 Monitor and approve business records and job orders.
 Follow up the availability of the spare parts.
 Focus on Customers’ needs to ensure satisfaction.
 Handle Customer’s complains and provide immediate corrective actions when needed.

الخلفية التعليمية

بكالوريوس, Mechanical Engineering
  • في Higher Technology Institute
  • أغسطس 2015

Graduation project: Electric Ignition System, Achieved Grade: Very good (B+).

الثانوية العامة أو ما يعادلها, High school
  • في National High SchoolSaint Fatima language school
  • يونيو 2007

Specialties & Skills

Client Handling
Team Handling
Management
selling skills
Purchasing Negotiations
BUSINESS DEVELOPMENT
MANAGEMENT REPORTING
MARKETING
MICROSOFT POWERPOINT
PURCHASING
WORKFLOW ANALYSIS
DECISION MAKING
DETAIL ORIENTED

اللغات

العربية
متمرّس
الانجليزية
متوسط