بسام أسامة, Customer Service Representative

بسام أسامة

Customer Service Representative

Wasla Contact Center

البلد
مصر - القاهرة
التعليم
بكالوريوس, Law
الخبرات
2 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :2 years, 10 أشهر

Customer Service Representative في Wasla Contact Center
  • مصر - القاهرة
  • يوليو 2010 إلى أكتوبر 2010

1. Handle every question and complaints and if there are any specialized complaints I must refer the customer to the person in charge.
2. Try to solve the customer’s problem according to guidelines established by the company.
3. Make changes and updates to customer’s profile or account info and entering the data into the computer when I speaking with the customer.

Lawyer في Ashraf Zamzam law firm and legal consulting
  • مصر
  • يناير 2008 إلى يونيو 2010

1. Counsels clients concerning their legal rights.
2. Representing one of the parties in criminal and civil trials by presenting evidence.
3. Assists clients with litigation, wills, trusts, contracts, mortgages and leases.

الخلفية التعليمية

بكالوريوس, Law
  • في Faculty of law, Cairo University
  • أكتوبر 2008

Specialties & Skills

Internet
Hardware
Customer Service
Hardware and software
Microsoft Office software, OS Windows XP and the Internet

اللغات

العربية
متمرّس
الانجليزية
متوسط