IT Support Engineer
Americana Computer Systems
مجموع سنوات الخبرة :14 years, 8 أشهر
▪︎ Installing & configuring computer hardware operating systems & apps.
▪︎ Monitoring and maintaining computer systems and networks.
▪︎ Troubleshooting system and network problems and diagnosing and solving Hardware. Of Software faults.
▪︎ Replacing any PC/laptop needful parts as required.
▪︎ Providing support, including procedural documentation and reports.
▪︎ Supporting the roll-out of new applications.
▪︎ Setup new users accounts & profiles and dealing with password issues.
▪︎ Prioritizing and managing many open cases at one time.
▪︎ Conducting electrical safety checks on computer equipment.
• Installing and configuring computer hardware operating systems and applications.
• Monitoring and maintaining computer systems and networks.
• Troubleshooting system and network problems and diagnosing and solving Hardware. of Software faults.
• Replacing any PC/laptop needful parts as required.
• Providing support, including procedural documentation & relevant reports.
• Supporting the roll-out of new applications.
• Setup new users' accounts and profiles and dealing with password issues.
• Prioritizing and managing many open cases at one time.
• Testing and evaluating new technology.
• Conducting electrical safety checks on computer equipment.
• Description entails coordinating the warehouse operations
• Daily inventory count + errors “amendment”.
• Rotate stock and surpluses.
• MRVs / MIVs “Materials Receiving / Issuing Vouchers” for all EGA IT Equipments through ERP system.
• MRVs / MIVs errors amendment through ERP system.
• Work with people in different departments and handle multiple tasks and reports
• Processed and managed different requests through CRM system.
• Processing invoices through account payable process which called “Additional Bonds” in Oracle system.
• Yearly inventory count by both supervision the process and included myself in teams to ensure the both “time accomplished and high-spirits” of all teams.
• Idle stock inventory “Sorting and recording of all Idle stock contents”
First on Class