SAP EAM Consultant/GPS Inspector
Al-Yamama Contract and Trading Company
مجموع سنوات الخبرة :1 years, 4 أشهر
• Engaged with business process owners via meetings, calls, and video conferences.
• Mapped client business and technical requirements using DFD to align with EAM objectives.
• Directed master data management for company assets using Excel.
• Configuration of Breakdown Maintenance Process, Performance and Time-Based Preventive Maintenance Process, Refurbishment Process, and External Service Management Process.
• Oversaw UAT, system configuration, user training, data conversion, and document preparation.
• Rehabilitated and enhanced GPS management procedures, reducing major penalties by 80% through utilizing a problem management approach.
• Adapted to various Foodics platforms for effective communication with businesses and end-users.
• Verified software bugs using testing environments.
• Resolved hardware and software issues and escalated critical issues to management.
• Maintained accurate records within the Zendesk ticketing system.
• Supervised Excel reports to next-level management if required.