Batu Pay, Resort Manager

Batu Pay

Resort Manager

Minor Hotel Group

Lieu
Vietnam
Éducation
Baccalauréat, Hospitality Management
Expérience
9 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 9 Mois

Resort Manager à Minor Hotel Group
  • Vietnam
  • Je travaille ici depuis avril 2019

• Reporting the GM.
• Achieved the 98% of the Budgeted GOP of the year 2019.
• Achieved the Targeted Guest satisfaction result of 93%
• Targeted NPS was 54% achieved 57%
• Prepared the 2020 Budget with GM.

Hotel manager à Minor Hotel Group
  • Qatar - Doha
  • décembre 2017 à mars 2019
Senior F&B Operation Manager à Aura Hospitality
  • Qatar - Doha
  • avril 2017 à novembre 2017

• Reporting the COO.
• In Charge of the operation of 34 outlets.
• All the Restaurant and Operation managers reports to me.
• In Charge of the all the restaurants division budget and forecast.
• In Charge of F&B marketing, promotions and implementation along with marketing manager.
• Training service standards, hygienic standards and F&B Knowledge.
• Monitoring the F&B Cost
• Responsibility to do support all the F&B Operation
• Planning to achieve the targets of the company.
• Increasing the standard of Service

EAM F&B à Melia Hotel
  • Qatar - Doha
  • octobre 2016 à avril 2017

• Reporting the GM.
• In Charge of the Hotel when GM is not in the hotel.
• In Charge of the whole F&b service team, Kitchen and Stewarding.
• In Charge of the F&B division budget and forecast.
• In Charge of F&B marketing, promotions and implementation.
• Training service standards, hygienic standards and F&B Knowledge.
• Monitoring the F&B Cost
• Responsibility to do support all the F&B Division.
• Planning to achieve the targets of the hotel revenue.
• Increasing the standard of Service

EAM F&B à Grand Hyatt Doha
  • Qatar - Doha
  • mai 2014 à mai 2016

• Reporting the GM.
• In Charge of the Hotel when GM is not in the hotel.
• In Charge of the whole F&b service team, Kitchen and Stewarding.
• In Charge of the F&B division budget and forecast.
• In Charge of F&B marketing, promotions and implementation.
• Training service standards, hygienic standards and F&B Knowledge.
• Monitoring the F&B Cost
• Responsibility to do support all the F&B Division.
• Planning to achieve the targets of the hotel revenue.
• Increasing the standard of Service

Éducation

Baccalauréat, Hospitality Management
  • à CUNY
  • mai 2000

Specialties & Skills

ACCOUNTING
ADMINISTRATIVE MANAGER
ADOBE PHOTOSHOP
BENEFITS
COACHING
COMPENSATION
COST CONTROL

Langues

Anglais
Expert
Italien
Débutant
Espagnol
Moyen

Loisirs

  • Swimming, Running, Playing Basketball & Soccer, Fishing, Bungee Jumping, Reading, Collecting World P
    * Minor Award of Excellence 2018 * Pre - Opening and Opening of The Al Najada Hotel by Tivoli In Qatar * Pre - Opening and Opening of The Al Najada Hotel Apartments By Oaks In Qatar * Glown Company Won the Middle East Event Awards by Best Temporary Venue at Grand Hyatt Doha Ramadan Tent 2015