Teacher
51Talk English International Limited
مجموع سنوات الخبرة :1 years, 6 أشهر
Providing quality English education to our students
Planning and delivering well-structured lessons which engage and motivate students
Specifically helping students improve their conversational English
Achieving and maintaining high standard care and education
Ensuring students time is well utilized
Carrying detailed out assessments of individual students
Marking work and giving appropriate feedback to students
Trained and Specialized as a Young Learners Teacher, Business English and IELTS Teacher
Deliver an outstanding customer experience, at every single opportunity
Troubleshoot customers internet and telephone issues, resolve customer complaints
Sell telephone products to customers including telephone accessories
Ensuring customers appointments are set with their preferred and available dates
Setting proper expectations when providing customers restoration dates
Properly directed inbound calls in correct phone queues to improve call flow
Worked with upper management to ensure appropriate changes were made to improve customer satisfaction