Key Account Manager / Event Manager
ThinkOut Events Specialist
Total years of experience :7 years, 11 Months
Client Management and development
Managing & Maintaining a portfolio of key accounts
Being the main point of contact for accounts & build long‐term relationship with decision makers
Developing a trusted relationship with clients, acting as an adviser and proposing the best solutions
Organizing regular follow ups with allocated accounts
Projects costing and offers submission
Projects execution
Reporting
- Plan Events from start to finish according to requirements, target audience and objectives.
- Source & Negotiate with vendors and suppliers.
- Lead Promotional Activities for the event.
- Ensure event completed smoothly and set up to resolve any issues might occur.
- Analyze the event’s success and reports.
- Budgeting
-Manage the relationship with HKTDC head office and regional office.
-Manage the relationship with HKTDCʼs Saudi official stakeholders that include Chamber of Commerce across the Kingdom, related ministries and government bodies such as Ministry of Commerce, SAGIA, PIF and all related government agencies.
Achieve HKTDC annual Database KPI targets -.
-Achieve HKTDC conferences and exhibitions attendance targets.
-Develop HKTDC Business in Saudi and enable growth in activities that results in direct revenues.
Perform all reporting activities required by HKTDC.
Creating Business opportunities
Business Matching
Telemarking.
• Promote delivery of exceptional Guest Experience I& build customer loyalty.
• Manage store topline & gross margin achievement.
• Budget Management.
• Network changes (New store opening and store closure).
• Ensure commercial preparation of store before opening and during first months of operations.
• Propose remedial plan before store closure and execute phasing out plan during closure.
• Product and coaching related to product.
• Effectively review & manage store operations.
• Make sure that stores are properly staffed and monitor that administrative responsibilities are assigned to one specific staff at all time.
• Monitor that administrative responsibilities are assigned at all time to, at least, one specific staff and that administrative KPIs are properly cascaded down to the concerned staff.
• Assortment, Visual Merchandising and Marketing.
• Monitor that Marketing activities are executed in network of stores.
• Store Inventory Management.
• Effectively manage & control store expenses (Uniforms, VM, store expenses, etc.).
• Team Management.
• Manage shop floor employees within area.
• Act as a coordinator between store network and local back-office for smooth execution of activities.
• Increase UPT, VPT from last year.
- Prospecting VIP clients.
- Meetings with potential clients.
-Maintaining good relationship with the clients
- Providing the appropriate consultancy to the clients
- Closing deals
- Achieving sales target.
- Managing and leading a team
- Driving sales
- Training staff and developing their skills
- Motivating the team
- Maintaining the company's standard
- Providing Excellent customer service
- Following up and analyzing KPI reports
-Planning and organizing
- Achieving sales target
- Managing and leading a team
- Driving sales
- Training staff and developing their skills
- Motivating the team
- Maintaining the company's standard
- Providing Excellent customer service
- Following up and analyzing KPI reports
-Planning and organizing
- Achieving sales target
A study plan involves literature, criticism, linguistics, and translation.