بلال خلف

I worked as a business analyst on multiple projects within Arrab United. For the National Water Company (NWC), I’m analyzing the current files archiving process to enhance it by improving the metadata of the FileNet system. For the TVTC graduate hiring website, I analyzed requirements, wrote user stories, and structured them into epics and sprints, while applying Jira automation to streamline the workflow. For ARRC Space General, I contributed to the development of an internal system for secure file archiving, ensuring proper handling and safeguarding of files as valuable assets. Additionally, I worked on the ARRC Space CRM, managing projects from the opportunity stage until completion, and ensuring smooth tracking, coordination, and visibility across the system.

I worked as a business analyst on the 'مدينتي' project for the Saudi government agency MOMRAH, focusing on waste management system development. I designed wireframes for components such as contract setup, waste collection, and a driver’s mobile app. I wrote BRDs and FRDs for eight groups, ensuring integration and alignment with project objectives. I also communicated with various stakeholders, including those from the 'GIS', 'CRM-940', and 'ممتثل' platforms, systems that digitize municipal services and integrate mapping technologies to enhance smart city initiatives. Additionally, I handled functional and non-functional requirements, wireframes, and data requirements. As a team leader, I supported two business analysts, refining their documentation skills, providing guidance, and ensuring all documents adhered to project standards.

I worked as a business analyst at NADSoft, a software development company that offers various software solutions for different domains. I have gathered and analyzed the requirements of various software projects, such as workouts, news, education, coins trading, interviews, form builder, and re-open report apps, using PRD and SRS documentation. I have also designed the work processes using flowcharts to specify the priority and scope of tasks. I have obtained MixPanel Partnership and analysis expert certificates, which enabled me to use advanced data analytics tools and techniques to optimize the performance and usability of software solutions.

I worked as a business analyst and quality assurance engineer at AiElements, a software development company that got a project for real estate appraisal solutions. I was responsible for gathering and analyzing the client requirements of the Sahel System project, which is a web-based application that allows appraisers to perform accurate and efficient property valuations. I also designed the work processes using UML diagrams, such as flowcharts, use cases, and sequence diagrams, to specify the priority and scope of tasks. Additionally, I performed manual quality assurance testing on the system to ensure it matched the specifications and met the client's expectations.