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Belal Said, Operation & Customer Service Supervisor

Belal Said

Operation & Customer Service Supervisor·Cargo City

Saudi Arabia

Bachelor's degree, Business Administration department

Work experience

Total years of experience: 17 years, 10 months

Operation & Customer Service Supervisor

March 2016 - Present

Cargo City

Medina, Saudi Arabia

March 2016 - Present

Air Freight Agent
وكيل شحن جوي
Managing and Handling Operation & Customer service tasks
ادارة و متابعة مهام التشغيل و خدمة العملاء

Company industry:
Airlines
Job role:
Logistics and Transportation

Senior Customer Service Executive

July 2015 - January 2016

Hapag-Lioyed

Alexandria, Egypt

July 2015 - January 2016

Senior Customer Service Executive

Company industry:
Shipping
Job role:
Customer Service and Call Center

Senior Customer Service & Documentation Executive

July 2009 - June 2015

Wilhelmsen Ships Service

Alexandria, Egypt

July 2009 - June 2015

Company industry:
Shipping
Job role:
Customer Service and Call Center

Senior Customer Service & Documentation Executive

July 2009 - June 2015

Wilhelmsen Ships Service

Alexandria, Egypt

July 2009 - June 2015

Company industry:
Shipping
Job role:
Customer Service and Call Center

MIS counselor assistant

January 2009 - June 2009

Wilhelmsen Ships Service

Alexandria, Egypt

January 2009 - June 2009

Company industry:
Shipping
Job role:
Marketing and PR

Transport desk coordinator

July 2008 - December 2008

Wilhelmsen Ships Service

Alexandria, Egypt

July 2008 - December 2008

handling trucking orders and invoices
follow up with truckers

Company industry:
Shipping
Job role:
Logistics and Transportation

Education

Faculty of Commerce

May 2008

May 2008

Bachelor's degree, Business Administration department

Egypt

Skills

Customer Value Management
Expert
Customer Value Management
Expert
Sales
Expert
Sales
Expert
Marketing
Expert
Marketing
Expert
Logistics
Expert
Logistics
Expert
Customer Service
Expert
Customer Service
Expert
Communication skills
Expert
Communication skills
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Computer Skills
Expert
Computer Skills
Expert
customer service oriented
Expert
customer service oriented
Expert
Customer Value Management
Expert
Customer Value Management
Expert
Sales
Expert
Sales
Expert
Marketing
Expert
Marketing
Expert
Logistics
Expert
Logistics
Expert
Customer Service
Expert
Customer Service
Expert

Languages

Arabic

Expert

English

Expert

Hobbies and interests

Reading