HUMAN RESOURCE ASSISTANT
ALGHANIM TRAVEL AGENCY
Total years of experience :11 years, 7 Months
•Coordinate the recruitment process and internship programs.
•Assist in processing payroll monthly and maintaining accurate up to date staff records.
•Manage all statutory payments and records.
•In charge of all the administrative function.
•Making decision in an organization, such as choices related to changes needed to adapt to external and internal factors that impact business operations.
•Collecting, monitoring and reporting relevant data used to analyze business performance.
•Recruiting people on getting loans.
•Approve loans within specified limits, and refer loan applications outside those limits to management for approval.
•Meet with applicants to obtain information for loan applications and to answer questions about the process.
•Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
•Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
•Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
•Coordinate the recruitment process and internship programs.
•Assist in processing payroll monthly and maintaining accurate up to date staff records.
•Manage all statutory payments and records.
•In charge of all the administrative function.
•Making decision in an organization, such as choices related to changes needed to adapt to external and internal factors that impact business operations.
•Making decision in an organization, such as choices related to changes needed to adapt to external and internal factors that impact business operations. Management must also decide where to use capital resources within an organization. Other decision-making responsibilities include selecting suppliers and vendors for goods and services for the organization.
•Collecting, monitoring and reporting relevant data used to analyze business performance.
•Developing business goals, and designing strategies and organizing business resources to advance the goals set .
•Spokesperson for the organization, frequently responsible for transmitting organizational information to outsiders such as stakeholders and media professionals.
•Ensuring that staff is properly connecting within the workplace. This includes developing effective teams to manage programs and projects that further business objectives, as well as managing conflict resolution systems.
•Helping each customer in a pleasant way
•Feeding data in the program for people applying for jobs outside the country
•Applying jobs for clients outside the country
•Clearing cheques, truncating and confirming if they are valid.
•Clearing of batches and filing them.
•In the customer service I handled different questions concerning their accounts and checking if their accounts exist and giving them their balances.
•In the finance department I checked on the customer’s details of which he/she has satisfied the bank in getting a loan.
•To the customers who have delayed to pay their loans we offered letters through their post offices so that they can clear their loans
•Consistently offers professional, engaging and friendly service.
•Cleans and maintains the sanitation of kitchen equipment and other areas assigned.
•Cleans all china, glassware, and silver pieces according to sanitation standards.
•Stocks the hot line with adequate supply of chinaware, plate covers and anything necessary to present food.
•Picks up and disposes of trash, cardboard, in all food and beverage areas.
•Ensures all breakages and chipped items are taken out of circulation and inventoried.
•Ensures all equipment is in working order and report any items in need of repair .
•Follows department policies, procedures and service standards .
•Maintains a clean and safe work environment in accordance with OSHA requirements
I GOT A DIPLOMA IN CUSTOMER SERVICE IN SINGLE SUBJECT WITH A GRADE OF B
I WAS GRANTED WITH A HIGHER DIPLOMA IN HUMAN RESOURCES MANAGEMENT WITH GRADE 75%
I GRADUATED WITH A DIPLOMA IN BUSINESS MANAGEMENT FROM MOUNT KENYA UNIVERSITY WITH A GRADE OF 68%
GRADUATED WITH A SECONDARY SCHOOL CERTIFICATE IN 2005