Maissa ميساء, sales section manager

Maissa ميساء

sales section manager

Carrefour - United Arab Emirates

البلد
تونس - تونس
التعليم
بكالوريوس, Information Technology
الخبرات
14 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 8 أشهر

sales section manager في Carrefour - United Arab Emirates
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يناير 2013

- Ensure exceptional customer service is delivered at all times.
- Manage and motivate the team to meet sales target.
- Manage and ensure proper stock management (stock value, out of stock daily follow up, orders and merchandise deliveries) in coordination with the supervisor.
- Visiting competitors on weekly basis in order to check the price level and take the appropriate decision
- Manage and control attractive display and correct pricing are implemented at all times
- Plan and negotiate internal promotion with suppliers on weekly basis to enforce the image of discount inside the Section
- Ensure proper training to the team to improve their skills.

Achievements: 
- Achieve leadership in market.
- Supersession of annual targeted budget by 25%.

IT Manager في Carrefour - United Arab Emirates
  • الإمارات العربية المتحدة - عجمان
  • يناير 2012 إلى ديسمبر 2012

- Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance.
- Overseeing the annual IT budget and ensuring cost effectiveness.
- Monitoring daily operations, including server hardware, software, and operating systems.
- Coordinating technology installations, upgrades, and maintenance.
- Selecting and purchasing new and replacement hardware and software, when necessary.
- Testing, troubleshooting, and modifying information systems so that they operate effectively.

Sales Assistant في Ibm - Tunisia
  • تونس - تونس
  • يناير 2011 إلى ديسمبر 2011

-Work with direct clients to sell the products.
- Evaluate, present and negotiate business opportunities.
-Visiting Clients continuously for promoting new software product or offers.
-Keeping management informed by submitting daily activity reports to the Head of Department

Technical support في Call center Stream global service- SFR Operation
  • تونس - تونس
  • يوليو 2010 إلى ديسمبر 2010

-Provide answers to clients by identifying problems; researching answers; guiding client through corrective steps.
-Improve client references by writing and maintaining documentation.
- Improve system performance by identifying problems; recommending changes.
- Accomplish information systems and organization mission by completing related results as needed

Project developer في National agricultural Bank
  • تونس - تونس
  • أكتوبر 2009 إلى يونيو 2010

◆ The establishment of a web application within the J2EE platforme in order to manage and centralize the credit folder of all branch.

الخلفية التعليمية

بكالوريوس, Information Technology
  • في Campus el manar
  • يونيو 2010

bachelor degree in computer sciences

Specialties & Skills

P&L Management
Forecasting
Inventory Management
Negotiation
Customer Service Oriented
j2EE\\Lotus
customer oriented
negociation
leadership
team work
quick learner

اللغات

الفرنسية
متمرّس
الانجليزية
متمرّس
العربية
متمرّس