BENGRINE Mohamed El Amine, Sales Customer Service Representative

BENGRINE Mohamed El Amine

Sales Customer Service Representative

Vendôme Mall

Lieu
Qatar - Doha
Éducation
Baccalauréat, Accounting and Finance, Commercial Sciences
Expérience
9 years, 7 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :9 years, 7 Mois

Sales Customer Service Representative à Vendôme Mall
  • Qatar - Doha
  • Je travaille ici depuis octobre 2022

Engage with customers in a positive, friendly and professional manner.Follow-up with customers to ensure their satisfaction.
Provide solutions that fit the situations and prioritize the customers needs at each step of the process and report any issues to management.

Customer Service Sales Officer à Commercial Center BabEzzouar
  • Algérie - Alger
  • février 2019 à octobre 2022

Responsible for receiving merchandise for their store and ensure timely payments of vendor invoices.
Dealing with customer queries and complaints.
Registers sales on a cash register by scanning items.
Monitor and control stocks to ensure that they are properly accounted.
Advising customers on their purchases.
Deliver superior service to maximize sales and customer satisfaction

Individual Credit Officer à CNEP BANK
  • Algérie - Alger
  • juillet 2015 à février 2019

Inquire with the customer on the type of credit, make a credit simulation
to give the constitution of files to the customer.
Study of individual loan files and Review loan requests.
Assess clients financial status, Evaluate creditworthiness and risks.
Member of the credit committee for decision-making.
Registration of the loan in the bank agency portfolio.
Establishment of bank checks for the benefit of customers.
Evaluating credit, entering financial data, and performing risk assessments.
Recovery of credit situations (amortization board, late payment penalties,
interest calculations, timeline).
Set up payment plans and Release of funds to clients.

Accounting and Budget Officer à CNEP Bank
  • Algérie - Alger
  • octobre 2014 à juillet 2015

Opening and closing of the accounting day.
Control of the cash register (Control of the physical balance of the day,
establishment of PVs and cash books).
Verification of users accounting documents.
Verification of the global journal and the balance.
Establishment of certified bank checks.
Classification of budget and invoices.
Execution of Payroll, Adjustments, CNAS and DAS.

Éducation

Baccalauréat, Accounting and Finance, Commercial Sciences
  • à University of Algiers 3 Brahim Soltane Chaibout
  • juillet 2013

Business Accounting, Financial Management, Audit and Financial Analysis.

Specialties & Skills

Customer Service
Commercials
Banking
Budgeting
sales coordination
payroll
Statements of account
Time Management
Commerce
PC Paie
Customer Services
Budget Analyst
PC Compta
Financial Analyst
Communication
MS Office
Negotiation
Accountability
managed accounts
microsoft powerpoint
teamwork
outlook
team leadership
accounting
marketing
key account management
simply accounting
payments
payroll processing
major accounts
team management
digital marketing
Cashier
performance management
recruitment operations
Problem Solving
Customer Interactions

Profils Sociaux

Site Web Personnel
Site Web Personnel

Le lien a été supprimé pour non-respect des conditions d'utilisation. Veuillez contacter l’équipe d'assistance pour plus d'informations.

Langues

Arabe
Langue Maternelle
Anglais
Expert
Français
Expert

Formation et Diplômes

Credit by signature (Formation)
Institut de formation:
Banking Training Institute (BTI)
Particular Credit (Formation)
Institut de formation:
CNEP Bank

Loisirs

  • Travels