Hardware & Network Engineer
Ortus Telecom Solutions
Total des années d'expérience :4 years, 1 Mois
Proficient in handling escalated calls and providing 1st
& 2nd
Level Technical
Support to end-users
➢ Maintenance of Computer Hardware Systems and System Assembly
➢ Maintain the assets of Pc's and Laptops
➢ Installation & Configuration of Network Printers & Scanner and basic level of
troubleshooting
Provided business-clients with efficient support - Responded to phone calls,
emails, and in-person requests
➢ Installed software, configured and tested customer PC’s, analyzed functionality of
peripheral appendages
➢ Worked closely and effectively with vendors to replace/repair defective hardware
and software
➢ Instructed and trained end-users regarding sophisticated equipment’s
courses: Microsoft Certified System Engineer (
courses: Microsoft Certified System Engineer (
courses: CCNA