Senior IT Officer
American Center for
مجموع سنوات الخبرة :16 years, 3 أشهر
Managed set up, deployment, technical support and disposal of corporate laptops, desktops, printers, scanners and other networked devices.
Populate, update and maintain the IT Asset Inventory system.
Setup, configure, upgrade, and maintain corporate software and OS as well as maintaining and monitoring network security.
Troubleshoot and resolve hardware and installed the software related laptop, desktop, mobile and other network-connected devices.
Document laptop, desktop, mobile configuration and maintenance procedures.
Deployment of user profiles on desktops, laptops, and other mobile devices.
Research and resolve issues concerning user laptop, desktop, and mobile experiences.
Deployment and management of anti-malware, anti-virus, anti-spam software on laptops and desktops.
Ensure that users adhere to the company IT policies with regards to company equipment use.
Handles Email, Domain accounts of the company
Handles IT operations for 8 clinic branches and datacenter
Manages 300 computers and laptops, 40 servers, software systems, hardware devices and networks
Prepares new design and implementation of data network solutions
establishing networking environment by designing system configuration, directing system installation, defining, documenting, system analysis, development, testing, and enforcing system standards;
Securing network system by establishing and enforcing policies, defining and monitoring access
Support and administration of firewall environments in line with IT security policy.
Execute and manage Trial/Error test data setup throughout unit and user acceptance testing.
Work with all departments to develop and authorize the new ERP programs.
Configure, routing and switching equipment
Performs Remote Control support and troubleshooting
Participate by sharing skills to influence the management for selecting the most viable solution for the Department.
Responsible for ensuring IT laboratory rooms with 100 desktop computers and 4 servers of School of Science and Engineering, Department of Institute of Information Technology Studies
Perform troubleshooting analysis of servers and workstations.
Documents network problems and resolution for future reference.
Monitors system performance to ensure reliability and quality assurance
Manage user accounts, permissions, email and anti-virus.
Supervise software and network security.
Install all new hardware, systems, and software for networks.
Install, configure, and maintain network services, equipment and devices.
Supports administration of servers
Manages all system back-up and restore protocol.
Plans and supports network and computing infrastructure.
Graduate at year 2007 with that same year before my final semester, got hired by University of Asia and The Pacific as Network Engineer while still in school.