technical support
XCEED
Total years of experience :2 years, 0 Months
had a training as technical support agent in customer care dept. XCEED in ELmohandseen account TEData
In the fowlloing :
- Network technical skills
- Customer care skills
Work as a BSS Engineer in Orascom Trading company Helwan - Cairo - Egypt. (Maintenance of Mobinil mobile )
as responsible of handling The Following
- Radio Alarms:-
Troubleshooting and maintenance of Alcatel BSS equipment
Routing, migration and upgrading of the network.
E1 checking using PCM analyzer.
Data collection for the RF planning.
Installation, commissioning and troubleshooting on Alcatel microwave equipment.
VSWR measurements using site master.
Testing line of site before installation.
Evaluating sites.
-Environment Alarms:-
Maintenance and Calibration of Rectifiers (Delta and Saft).
Installing Fire Panels.
Maintenance Of Air-Condition.
work as IT engineer in Engineering Automotive Company SMG in El Mohandisen - cairo - egypt
Responsible For The Operation And Administration Of The Company’s Internal Networks, Servers, Email, and Network Security and in all company branches.
As handling The Following:-
Network support
Migration and upgrading of the network.
software support ( kerridge “automotive system for sales and accounts")
System Administrator (Windows Server 2003)
Network Firewall administrator
Graduation project Ultrasonic Range Meter ( Design and implement a sonar circuit controlled by a stepper motor to draw the possible shape of the surroundings by measuring its distance ) Grade awarded: Excellent.