Bank Teller
Arab African International Bank
Total years of experience :13 years, 1 Months
• Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit.
• Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
• Process savings withdrawals.
• Cash checks: verify endorsement, receive proper identification, and ensure validity.
• Identify counterfeit currency.
• Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
• Cross-sell bank products and services.
• Refer customers to the proper department for issues that cannot be resolved at the teller line.
Work in Reception and my role is to welcome and greeting the guest and make the check in process in a friendly and professional way that make the guest delighted and feel that he is in his home .
prepare journal entries
general ledger operations
monthly closings and preparation of monthly financial statements
reconcile and maintain balance sheet accounts
draw up monthly financial reports
prepare analysis of accounts as requested
administer accounts payable
monitor and resolve bank issues including fee anomalies and check differences
account/bank reconciliations
review and process expense reports
assist with preparation and coordination of the audit process
• Vodafone - Egypt (December 2011 - March2012)
Worked as Customer service Call Center Agent
• Teleperformance - Egypt (December 2007 - October2008)
Worked as a part time Telesales Agent (Citi Bank)
• Cairo University (2011) Bachelor Degree from Faculty of Commerce Major: Accounting Accumulated grade: Good
• Saint Joseph Maronite School (2007) High School Certificate (Grade 87.8 %)