Account receivables executive
BEEAH GROUP
Total years of experience :4 years, 7 Months
Monitored and enforced adherence to the company's credit policy, assessing appropriate credit limits, and analyzing the risk profile of customers.
Expert in using SAP application where the customer details, payments etc., are obtained.
Analyzed the customer position and Sent monthly Statements of Account (SOA) to customers, maintaining transparent and
timely communication.
Managed the allocation and posting of costumer payments in SAP; for the Cash Banking
team where the payments were received via online, cash and cheques.
Conducted daily, weekly, and monthly follow-ups with customers to facilitate prompt payments
and address any concerns.
Negotiated payment plans and terms with customers, when necessary, optimizing cash flow
and customer relationships.
Collaborated with the sales team to assess customer credit worthiness and manage outstanding balances effectively.
Investigated and resolved credit risks and problematic accounts, reviewing significant
transactions and managing issues proactively.
Produced accurate and timely management accounts, identified and corrected mis posts,
performed variance analysis, and provided insightful commentary.
Managed a portfolio of high-value customer debts and small claims, actively collecting payments from customers with unpaid invoices.
Addressed account queries and took responsibility for resolving disputes, engaging the concerned teams to ensure timely action.
Politely managed resistant customers by being calm, tactful, honest and sometimes firm; ensuring effective conflict resolution.
Adept in invoice management which includes generation of accurate invoices and timely invoice
submission via multiple mediums.
Reviewed purchase and refinancing of mortgage application.
Analyzed the credit worthiness of the US based applicants through flow of income and other
credit history data points.
Provided recommendations on credit risk based on data set.
Organized the documents for future references.Analyzed data to track any fraudulent activities via property documents, purchase
agreements, initial deposits, property listing documents, tax certifications etc.
Determined leveraged income ensuring the income falls within 10% variation using excel
macros, pay stub and W2.
Processed daily assigned mortgage applications ensuring highest accuracy and met service
level agreements within the excepted turnaround time.
As a process specialist trained and mentored the new joiners.
Managed several key accounts across the EMEA, APAC and LATAM regions.
Worked with regional managers, property managers and clients on daily status reports.
Regularly exceeded daily target of new contracts under key accounts.
Prepared manuals, documented change management process and policy updates.
Utilized complex functions with excel such as vlookup, pivot tables etc. to verify and validate
contract changes.
Worked with several tools such as Salesforce, Expedia Partner central and contract manager
to update, managed and monitored terms of payments, bundled deal offerings, taxations,
cancellation polices, fee management and compensation rules.
Performed enhanced quality check and validation of client requests in accordance with
contract guidelines such as contract rates, general policy updates, taxations rules,
compensation rules etc.
Logged and queried adhoc information requested by client.