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KHARU NiSA, Dealer Support Officer

KHARU NiSA

Dealer Support Officer·Kongposh Motors,

United Arab Emirates

Diploma, information technology Government

Work experience

Total years of experience: 2 years, 1 months

Dealer Support Officer

January 2024 - January 2026

Kongposh Motors,

Srinagar, India

January 2024 - January 2026

• Delivered exceptional day-to-day support to dealers and customers, enhancing satisfaction and loyalty.
• Efficiently handled RTO registration and vehicle documentation, ensuring compliance and accuracy.
• Prepared invoices and processed billing using Tally ERP, streamlining financial operations.
• Managed insurance documentation meticulously, maintaining precise records for audits and reviews.
• Updated and maintained Dealer Management System (DMS) data, improving data integrity and accessibility.
• Collaborated with sales and accounts teams to ensure seamless operational workflows.
• Responded promptly to customer inquiries, effectively resolving service-related issues to boost customer trust.
• Generated insightful reports and executed general administrative tasks, contributing to overall efficiency.
Company industry:
Automotive Repair, Spare Parts, & Support Services

Education

Government Polytechnic Srinagr

January 2024

January 2024

Diploma, information technology Government

India

GPA (percentage): 69%

GPA (percentage): 69%

Completed a Diploma in Information Technology, gaining knowledge of computer fundamentals, operating systems, networking, database management, programming basics, Microsoft Office, internet technologies, hardware and software troubleshooting, and IT support. Developed practical skills in problem-solving, technical documentation, and computer system maintenance.

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
AUTOMOTIVE INDUSTRY
Intermediate
AUTOMOTIVE INDUSTRY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INVOICE MATCHING
Intermediate
INVOICE MATCHING
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
TALLY ERP
Intermediate
TALLY ERP
Intermediate

Languages

Urdu

Native Speaker

English

Beginner

Hindi

Native Speaker

Hobbies and interests

spending time with family and friends.
improving my professional knowledge,
traveling,
exploring new technologies.
learning new skills,
reading,
I enjoy
Fitness and outdoor activities
Traveling and exploring new places
volunteering
Community service and
Learning new skills and languages
Helping students with studies
Reading educational and motivational books
Tech