Bhavani Kalayarasan

• Overseeing the production process, drafting and adjusting a schedule and making it cost effective.

• Supervising teams or departments involved in production processes to implement a company's policies
and goals.

• Scheduling and hiring new employees.

• Implementing and enforcing safety and environmental compliance measures across the plant floor.
Collaborating with various department heads.

• Design productivity improvement programmes. Lead team leaders to create strategies and governance.

Typed and proofread documents produced by General Manager.

• Handled scheduling of meetings and calendar management for General Manager.

• Acted as main contact for internal and external clients.

• Researched, analyzed and summarized data for research.

• Received, sorted and distributed incoming mail.

• Kept and maintained accurate filing system for
preservation of office information.

• Arranged supplies, documents and spaces for meetings.

• Kept files organized and up-to-date for accurate record-keeping purposes.

• Drafted contracts and purchase orders.

• Prioritized incoming communications to filter out basic requests and minimize disruptions.

• Organized master calendar of appointments.

Japanese Fine Dining.

• Restaurant operation based. Monitored and reviewed operational performance, aiding improved
business strategy to maximize productivity.

• Reduced costs and improved operations by analyzing processes and customer feedback.

• Aided senior leadership by recommending corrective actions and improvements to company
operations.

• Analyzed financial data to track and achieve budget targets.

• Managed and motivated high-performing teams for successful KPI attainment increased 18% of
profit during the Corona Period.

• Worked constructively with sales team generating new business opportunities and supporting company
growth.

• Increased department profitability by reducing operations costs.

• Cut company operating budgets through improved staffing, resourcing, and inventory management.

• Lead overall direction, coordination, and evaluation of department functions.

• Implemented corrective actions after collecting and analyzing customer and employee feedback.

• Strategically scheduled and managed 15 staff members, maintaining high-performing business operation.

Attraction Operation, with 7 different types of restaurants and Food Carts Including Catering and Events.

• Restaurants Operation

• Service Standards Compliance

• Service Quality Enhancements

• Staff Management, Managed staff roster, planning workloads effectively and strategically.

• Successfully led high-volume teams to achieve KPI targets and other department metrics.

• Managed daily planning of workplace operations, clearly communicating targets to staff for
smooth, efficient task delivery.

• Held daily meetings to ensure consistent communication and team motivation towards productivity and goals.

• Built customer retention and satisfaction by delivering top-quality service.

• Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.

• Offered instruction, coaching and motivation for enhanced team morale
.
• Maintained clean, organized working areas to create positive, productive environments with minimal risk.

• Increased team productivity through effective staff planning, coordination and task delegation.

• Managed store opening and closing, taking key holder responsibilities seriously to uphold robust
security.

• Achieved order processing and delivery time targets through smooth warehouse operations.

• Maintained documents and records to comply with internal policies and external regulations.

• Performed thorough quality and safety checks, ensuring all specifications were strictly adhered

Supervised service of all food and beverages within hotel in absence of food and beverage manager.

• Operated and maintained security of Point of Sales(POS) system.

• Reported any equipment defects to line manager inline with company procedures.

• Gave direction for correct storage and disposal of food in line with company policies and procedures.

• Liaised with chef on duty to provide seamless food service and communicated with head chef to provide feedback on same.

• Organized breaks based on fluctuations in volume of business to avoid having staff shortages during peak hours.

• Monitored and authorized staff clock-in and clock out procedures. Oversaw food preparation and production standards by implementing high quality control measures.

• Controlled food and beverage inventory, strategically ordering supplies and anticipating customer demands to prevent out-of-stock items.

• Provided administrative support to upper management through inventory reporting, budget
governance and payroll management.

• Handled scheduling for multiple teams of cooking, waiting, room service, club lounge and bartending staff.

• Confirmed all staff adhered to uniform and personal hygiene policy as detailed within Company Induction Pack.

• Managed restaurant and bar booking sheets to organize guest lists and avoid double bookings.

• Led F&B team to champion customer service and consistently elevate food presentation standards.

• Trained new joiners in food regulatory compliance and company standards by delivering on-the-job and mandatory trainings.

Fine Dining Restaurant.
• Lead F&B team to champion customer service and consistently elevate food presentation standards.

• Maximized company profits through rigorous analysis and control of both portioning and wastage.

• Trained new joiners in food regulatory compliance and company standards by delivering on-the-job and mandatory training.

• Operated and maintained security of Point of Sales (POS) system.

• Translated changes to food safety regulations into policies and procedures to facilitate compliance across departments.

• Controlled food and beverage inventory, strategically ordering supplies and anticipating customer demands to prevent out-of-stock items. "Especially Kopi Luwak"

• Identified and maximized upselling opportunities to increase sales and profits.

• Assisted management in conducting annual staff appraisals with team members working within area.

Host traditional wedding events. capacity up to 100 Pax. Wine pairing along with food.

Create new beverage recipe for beverage menu.

Internal Transfer from Queensbay mall Penang Malaysia, Service staff, Bartender, Coaching New
Trainee.

• Provided leadership and direction for employees, supervising activities to drive productivity and
efficiency.

• Led performance reviews and tailored employee feedback to facilitate professional development.

• Undertook regular performance reviews to identify areas for improvement.

• Implemented safe working methods and practices by conducting regular audits and workplace inspection.

Resolved employee relations issues and navigated disciplinary proceedings.

• Set and monitored weekly targets for operational team to increase product sales and revenue.

• Lead shifts and motivated team to drive sales. Assessed feedback to maximize customer satisfaction and loyalty.

• Trained and empowered staff to resolve complaints appropriately to maintain customer satisfaction.

• Followed opening, closing and shift changeover procedures for seamless operations.

Planned and completed audit files using established checklists.

• Reviewed financial data, performing analytical procedures to identify unusual transactions.

• Assisted team members with audit engagements to meet strict deadlines.

• Represented organization when visiting client sites in local area.

• Liaised with senior staff to investigate and resolve complex transactions and discrepancies.

• Reviewed financial statements, gathering and analyzing data to verify accurate representation of transaction.