Manager
Ace Multiservices
Total des années d'expérience :19 years, 1 Mois
Operations
Job Profile * Handling entire operation, Client Co-ordination, Report Writing, Quality Check, Handling entire Back office, Solving queries of Staff, Handling day to day activities, Tracking on TAT of Delivery of Cases. Maintaining Records of Attendance, Petty Cash and other Routine Activities
Handling a Team of 25 Telecallers, 6 field Executives, 3 backend Coordinators, Attending Customer calls & escalations, Meeting Customer, Looking after processing department, Maintaining Records (Attendance, Appointments List, monthly salary and incentives, P&L of the team)
Handling a Team of 7 executives, Attending Customer calls,
Maintaining Records (Attendance, Appointments List)
Meeting Customer, Clearing off Customer Escalation
Looking after processing department, Maintaining P&L of the team
Second Class